artnaturals Reviews

Name: artnaturals
Rating: 1.14

1.1 Rating 236 Reviews

3 %

of reviewers recommend artnaturals

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1.1

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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artnaturals 1 star review on 30th July 2021

K. Adams

artnaturals 1 star review on 15th August 2020

E.M.

Anonymous

Anonymous // 01/01/2019

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“I ordered hand sanitizer and aloe vera juice. Never received the aloe vera. I did receive the hand sanitizer but I've been trying to contact them through phone which they aren't taking calls so I emailed the company 3 times and still have not gotten a response. I was charged for the aloe which was over $21 so I would expect to receive it or a refund. Not happy with the company at this point”

Helpful Report

Posted 4 years ago

“I had the same issues as everyone else recently. I place my order 4/9, got tracking by the next day, but then nothing. I waited day after day for a delivery date. I called but can't leave a message. I emailed, no response. I kept checking the tracking they gave, nothing. Then, out of the blue, I received my 12 pack of sanitizer on 4/17 that I needed for my technicians. I came under a different tracking number. BUT, still my gallon refill was missing. Back to the same drill but again, out of the blue, it showed up today, again a different tracking. It may be a hectic time but this company should learn to communicate better, Bottom line, I finally got my products!”

Helpful Report

Posted 4 years ago

“Same as everyone else. Product not delivered and company won’t answer emails or take phone calls. Don’t buy from this company! I am going to dispute it with my credit card.”

Helpful Report

Posted 4 years ago

“Same thing is going on with me. A tracking number that has not acctually shipped they only create the tracking number because they can't charge your card until it ships. It never really ships. I am going to contact my credit card company and get my money back asap. The actions of this company sounds like a class action lawsuit in the making.”

Helpful Report

Posted 4 years ago

“Well it looks like I should have looked at reviews like everyone else said UPS tracking number was created at 3 am April 19th and that's all that happened I tried calling a company and all they talk about is how busy telephone charger not taking any calls and about orders from March I did send them an email the other day no response sending them another one this afternoon no response by tomorrow afternoon I'm filing a complaint with the attorney general's office.”

Helpful Report

Posted 4 years ago

“Scam! They take your money, but do not deliver. No response to emails and they aren’t taking calls. DO NOT ORDER FROM THEM”

Helpful Report

Posted 4 years ago

“Same as everyone else. They promise to deliver but don’t. Amazon should immediately bar company on site. Quick to charge you but just create label from ups to make you think it’s coming. Worst customer service I ever experienced”

Helpful Report

Posted 4 years ago

“I did not receive the 3 hand soaps that I ordered and the hand sanitizer was never shipped but my card was charged for both. My e-mails have not been answered and they are not taking phone calls. My bank is now involved. Buyer be ware if you order from this company.”

Helpful Report

Posted 4 years ago

“I ordered Overpriced 4 pack hand sanitizer March 24. $54. They sent me an email saying that it would be sent March31. Ok fine. I sent 5-6 emails to confirm my address. No response. Called many times to confirm my address. Just a voicemail. April 22. Never got the package. I am disputing this with Amex.”

Helpful Report

Posted 4 years ago

“Ordered a gallon of hand sanitizer on 4/11 and got an email with tracking number a day later. Tracking shows that the label was created and it remains that way until today (4/22). They were advertising that they would ship within 48 hours of ordering. Terrible business practice. I would not recommend this company.”

Helpful Report

Posted 4 years ago

“A complete failure....they took my money with no Hope's of getting the product I ordered. No customer service response. After much complaining and pushing I finally got some hand sanitizer but the rest of my order is probably not coming. They through what they wanted to in a box and called it good. Avoid this company please”

Helpful Report

Posted 4 years ago

“Don’t buy from them a rip off scam they say it shipped but hasn’t left there warehouse they will will not respond to any emails don’t take calls”

Helpful Report

Posted 4 years ago

“Found the same product at Walmart for $4 a bottle . 2 bottles online were $25 with shipping.”

Helpful Report

Posted 4 years ago

“No star did the same to me. Horrible company to order from i put my complaint through my bank. Do not order from them. I agree with all the reviews. Bad business. I hope the don't get the loan from sea. They suck. half the order Is still missing.”

Helpful Report

Posted 4 years ago

“I ordered two bottles of sanitizers from this company. Pretty amazed at how fast they were delivered, but when they were delivered one bottle was completely busted open, all over the box, the other one was fine. I emailed them asking for another one to be expedited or give me my money back, here we are two weeks later, 3 emails later, and still no answer. Then I called them and they aren’t even taking phone calls due to the pandemic. Are you kidding me? I will NEVER order from here again. Nothing but a rip off. They seem to only want your money.”

Helpful Report

Posted 4 years ago

“I should have read the reviews DO NOT BUY FROM THEM. They don’t tell you on website that the product IS NOT IN STOCK. You pay for it and then never hear from them. A tracking number, but it never gets to UPS. Plus their voice mail talks about MARCH orders and this is end of April. You can’t contact them I would never buy anything from them because they are dishonest. If you don’t have it , DONT HAVE THE ITEM, DONT TRY TO SELL IT! Unethical!!”

Helpful Report

Posted 4 years ago

“I ordered a gallon of the hand sanitizer. The next day I received an email from the company saying that my order had been shipped and I was giving a UPS tracking number. It has been two weeks and UPS still hasn't received the package from Art Naturals. I called the company and there was no answer.”

Helpful Report

Posted 4 years ago

“I ordered 1 gallon of their hand sanitizer 4 weeks ago. It arrived today and it was not capped with a seal and leaking when I took it out of the box. From what was dropping out of the bottle, I rubbed my hands thoroughly with it. It has the worst smell ever. It smells like gasoline. I washed my hands, shook the gallon and tried the hand sanitizer again. Same smell! Don’t buy the hand sanitizer from this company. I look at the ingredients and from the ingredients I’m not sure why it smells so bad. We can’t even use it!”

Helpful Report

Posted 4 years ago

“Order six bottles only got two unopened leak out hand soaps. Did not receive the hand sanitizer. Try to call and email them got no Answer. I am disputing the charge through PayPal.”

Helpful Report

Posted 4 years ago

“Actually no star I should have check complaints before ordering. I place a order on 4/3 they said the order had been shipped the same day today is 4/21 I have made several calls and sent several emails no replay. I am disputing this charge you people are disgusting to treat people this way.”

Helpful Report

Posted 4 years ago

artnaturals is rated 1.1 based on 236 reviews