Asda George Reviews

1.9 Rating 306 Reviews

21 %

of reviewers recommend Asda George

Company Reviews

Questions

Metrics

1.9

Based on 306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

How do I contact Asda George?

Helpful Report

(3 days ago)

You can contact Asda George by Telephone, Live Chat and Email.

Helpful Report

(3 days ago)

59.46%

Industry Average

“ Made an order , no confirmation, so ordered again . All goes through . For 20 minutes later to find out first order did go through . So expecting 2 orders of the same . You can’t speak to anyone . Left messages through FB. From what I can see what other people have written , I won’t be getting a refund anytime soon . When I return it all . What ever has happened to your customer service or lack of it . ”

- Anonymous

“ Call :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me. ”

- Jessica Lloyd

“ Ordered an item which wasn’t delivered ontime, item has been returned well over a month now but no refund issued. No being able to speak with anyone on the phone. Terrible customer service!!!! ”

- Elizabeth

Asda George Reviews

Customer Service - Average