Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,788 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent Experience! Quality of products could not be better! At all times I knew where they were at with respect to my order. Never experienced this to such a high level before. I will be ordering from this company again. Very Satisfied. The Order was delivered in a very reasonable time frame. Boxes were in good condition and no damage considering the weight of the product. Thank you.”

Helpful Report

Posted 1 year ago

“Site was way to use. Shipping was quick. Quality product. Didn’t enjoy the process of removing the protective film that was on the fire pit I bought, but small inconvenience for keeping item in good condition throughout shipping.”

Helpful Report

Posted 1 year ago

“Very good quality. Fast shipping and great price. 5 outta 5. Thank you”

Helpful Report

Posted 1 year ago

“Perfect customer service after initial order lost in shipping”

Helpful Report

Posted 1 year ago

“This was the replacement shipment of a damaged item. I had the shipping insurance so this second experience was through them.”

Helpful Report

Posted 1 year ago

“Awesome 👌”

Helpful Report

Posted 1 year ago

“Excellent quality for a great price”

Helpful Report

Posted 1 year ago

“Great place to order your grilling needs. And they shipped your items super fast. Prices are great.”

Helpful Report

Posted 1 year ago

“My husband loves it. He said it is very sturdy and well made. He can’t wait to use it but he’ll need to wait until it’s not snowing and so windy.”

Helpful Report

Posted 1 year ago

“Excellent customer service. Product was good and arrived on time.”

Helpful Report

Posted 1 year ago

“Item was exactly what I needed. Shipping was quick!”

Helpful Report

Posted 1 year ago

“The quality of this Santa Maria grill is outstanding. Albeit I was fortunate enough to have purchased this grill on sale, full price would be a bargain. I didn’t find a comparable product for any price! American made is Rockin’!”

Helpful Report

Posted 1 year ago

“The product I ordered was just what I wanted and at a reasonable price! Thank you”

Helpful Report

Posted 1 year ago

“The quality of the product is excellent. The only thing was the high top table needed to be cut down slightly because it was too tall for the chairs.”

Helpful Report

Posted 1 year ago

“Works great on grill, exactly what I was looking for.”

Helpful Report

Posted 1 year ago

“Outstanding quality furniture and furnishings from Ash & Ember. Their teak furniture is first quality. The wide selection of outdoor and patio items is unmatched. I don’t shop anyplace else until I check with Ash& Ember.”

Helpful Report

Posted 1 year ago

“Very quick and efficient service”

Helpful Report

Posted 1 year ago

“Great customer service”

Helpful Report

Posted 1 year ago

“Overall good purchasing experience and a great product.”

Helpful Report

Posted 1 year ago

“Fast & quick order delivery. Good quality product”

Helpful Report

Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,788 reviews