Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,871 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 11th December 2025

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Our 42 inch fire bowl was exactly what we were looking for. The quality and price made our choice a no brainer and we love it. From offering to delivery, it was a smooth process.”

Helpful Report

Posted 2 months ago

“As advertised!”

Helpful Report

Posted 2 months ago

“This was by far the smoothest process to order but the most impressive part is shipping! Holy cow was shipping fast. I did not expect for an item that heavy and large to arrive within 3 days of ordering it. would highly recommend Ash & Ember if you value fast shipping and quality items.”

Helpful Report

Posted 2 months ago

“awesome quality product, well worth tha money”

Helpful Report

Posted 2 months ago

“Love this table, and Ash & Ember shipping and quality.”

Helpful Report

Posted 2 months ago

“Love our bench. Perfect for our front porch. The wood is beautiful and well constructed.”

Helpful Report

Posted 2 months ago

“Was very pleased with the service the speedy delivery and quality of the product, was well built. Would recommend anyone to check out all products well made and speedy delivery!”

Helpful Report

Posted 3 months ago

“Have purchased several items over the past year and am loving every bit of it!”

Helpful Report

Posted 3 months ago

“Great Company to deal with. Quick, excellent quality products and great customer service.”

Helpful Report

Posted 3 months ago

“The cusstomer service was outstanding. As a municipality, Ash and Ember staff worked through our tax- exempt status and fulfilled our order. Staff was courteous and helpful throughout the purchasing process. We are looking forward to future purchases as we make our community a great place to walk, learn, rest and relax.”

Helpful Report

Posted 3 months ago

“Ash and ember is the place to go. They have a great selection of product , I’m sure they could help you find exactly what you need.”

Helpful Report

Posted 3 months ago

“I have purchased and assembled at least 3 Ash & Ember Teak Benches, along with several tables and many chairs. This is high quality construction using "clear" and quality teak wood. Excellent value for the cost, they look and feel substantial and in use they are fantastic. I should add that I started with a small order and after receiving the first order I understood that this was a real bargain with lasting value. We have older teak furniture that is not as substantial but lasted 25 years so far... I expect even better results with these Ash & Ember products.Frederick Maryland”

Helpful Report

Posted 3 months ago

“everything went great with my delivery, excellent product very high quality. Vey happy with my fire pit purchase. diffently would order again from Ash & Ember.”

Helpful Report

Posted 3 months ago

“Well built, heavy duty, plenty of cooking area. I love my new Santa Maria Argentine grill! I done wood-fire cooking for a few years and this thing takes it up a notch and makes it so much easier to do at home. Great temperature control and flare-up prevention.”

Helpful Report

Posted 3 months ago

“I bought the iron grate for my outdoor firepit. It does an excellent job of supporting the wood throughout the burn process.”

Helpful Report

Posted 3 months ago

“Excellent quality teak.”

Helpful Report

Posted 3 months ago

“Excellent”

Helpful Report

Posted 3 months ago

“Delivered on time, package well, easy to assemble. Hardware was all there and great overall quality. Motor ran smooth, quietly and rotisserie perfectly. I shopped for years on line before settling on this unit. Me and my wife 100% satisfied.”

Helpful Report

Posted 3 months ago

“The cast iron firepit is exactly what we expected. Great value for the price.”

Helpful Report

Posted 3 months ago

“The benches I purchased were for the walkway in front of St. Thomas Episcopal Church, the oldest church in NC and located in the oldest town in NC. They provide a place for parishioners and visitors to sit and rest to enjoy the beautiful surroundings and church. The benches are a lovely addition to our church grounds.”

Helpful Report

Posted 3 months ago

Ash & Ember is rated 4.5 based on 2,871 reviews