Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,788 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product! Arrived very quickly, and packaging was very secure. The fire grate is very rugged and sturdy, extremely high quality.”

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Posted 1 year ago

“Product was even better than anticipated. Shipping and delivery went well and item was packaged very well!”

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Posted 1 year ago

“Great product!”

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Posted 1 year ago

“Excellent sevice. Received exactly what I ordered in a timely manner.”

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Posted 1 year ago

“Amazing product!!”

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Posted 1 year ago

“Great product! Sturdy, heavy duty!”

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Posted 1 year ago

“Great product, fast service!”

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Posted 1 year ago

“Everything absolutely great!!! Customer service, packaging, delivery!!! Can recommend this company.”

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Posted 1 year ago

“The product is as described and of great quality. It arrived quickly and in perfect condition. Fits my 36" Char Broiler gril perfectly and looks great. I definitely recommend this product and Ash& Ember.”

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Posted 1 year ago

“As usual product quality, shipping and communication were excellent. I like the small ceramic grill i ordered but still in the learning curve on heat management with fuel volume and air flow adjustment. That’s part of the fun.”

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Posted 1 year ago

“Ash & Ember was amazing from beginning to end!! Easy to order, very quick processing and shipping of product! Easy to assemble and it’s beautiful to top off!! Can’t wait to use it!”

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Posted 1 year ago

“Great table at a very reasonable price! Received our table within a few days of purchase. Quality is amazing! Very excited to enjoy for years to come!”

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Posted 1 year ago

“Purchased teak spa steps. Great quality. Great value. Fit and finish were both great. Did need to acquire a rubber mallet to assemble but these stairs are very sturdy, craftsmanship is excellent, look beautiful, and expect that they will last many years. Completely satisfied.”

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Posted 1 year ago

“Nice heavy duty grate for my fire pit. Quick shipment. Haven't set it up yet, but I am impressed with the heft!”

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Posted 1 year ago

“Great product. Good design and build. Shipment went well. Good packaging One problem. I was short 2 screws for the handles. Unnecessary trip to the hardware store. But overall good purchase.”

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Posted 1 year ago

“Easy to order and quick delivery. Items arrived with no damage and where of quality craftsman as hoped for. So nice infact we ordered more.”

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Posted 1 year ago

“quick ship as described.”

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Posted 1 year ago

“Great product a good price. Arrived in great condition. Very happy with purchase.”

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Posted 1 year ago

“Great product, price, delivery, customer service and experience.”

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Posted 1 year ago

“Very easy to order. Notifications of shipping and delivery were on point. The product I received is well made and I am very happy with the purchase. I would highly recommend Ash and Ember and will order again.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,788 reviews