Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,788 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product was delivered quickly and without any issues. Solid built piece of outdoor furniture. No flaws. Very satisfied.”

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Posted 1 year ago

“Well crafted, comfortable and visually attractive.”

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Posted 1 year ago

“Order came very quickly and arrived days before the web promised. I had ordered the 6 gongs . They were as advertised. Thanks for the Opertunity to do business with you.”

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Posted 1 year ago

“Product is very robust and built well. Glad to see what is advertised is reality. Only constructive comment would be to improve the packaging used for shipment. When this product arrived, the cardboard box was almost fully destroyed and a couple of the grate ends were bent/damaged. Not a big issue but an area for improvement. Thanks again for the well built product that I expect will last well over 50 years!”

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Posted 1 year ago

“The order was shipped quickly.”

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Posted 1 year ago

“I purchased 2 grade A teak chairs for my deck. Chairs arrived in short order and required just a few minutes to assemble. (Assembly was a very simple matter of hammering a few dowels into predrilled holes.) I am very pleased with the high quality of the wood and the overall chair.”

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Posted 1 year ago

“The targets are great!!”

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Posted 1 year ago

“Pleased with the up to date notifications.”

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Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

“Delivered as expected! Quality product and a fair pricde.”

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Posted 1 year ago

“The grill fit perfect and cooked amazingly we are pleased”

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Posted 1 year ago

“Heavy duty and beautiful. Exceeded expectations”

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Posted 1 year ago

“Good quality products!!”

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Posted 1 year ago

“Fast delivery, great communications, easy to use website, all makes for a great shopping experience. Item purchased I'd as described, and I will be using it for a long time.”

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Posted 1 year ago

“All good Good price”

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Posted 1 year ago

“As described”

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Posted 1 year ago

“The 36” wagon wheel fire gate that I ordered is exactly what I wanted. It’s super heavy duty (65 lbs) and looks amazing!”

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Posted 1 year ago

“I liked a lot of things abou the interaction. The items arrived well-packed and the customer service individual was very polite. Initially, I was frustrated with the inability to order items on the website that were out of stock. My thought was that it would make sense to be able to order them and have the order filled when they were back in stock rather than having to constantly check the website for availability. It appears the company followed through with that approach as that is ultimately how my order was fulfilled. I appreciate that thoughtfulness and look forward to ordering additional products in the future. Thank you.”

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Posted 1 year ago

“Fast shipping!”

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Posted 1 year ago

“I like the product and the delivery timely!thank you!”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,788 reviews