Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,786 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The product was as stated. The instructions were clear. We were about to get the grill mounted on the pole that was cemented into the ground.”

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Posted 9 months ago

“Great products, fair prices, quick shipping.”

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Posted 9 months ago

“Beautiful table! Very easy to assemble.”

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Posted 9 months ago

“Always impressed by the excellent quality of these teak products and careful shipping. I’m most grateful and looking forward to many years of use!”

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Posted 9 months ago

“The bench we ordered shipped pretty quick, and is nice quality. It was pretty easy to assemble- but I did have my spouse do it as it required some upper body strength! But, assembly in sets was quick :) It’s comfortable and the right size (difficult to find!)”

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Posted 9 months ago

“Great experience using this company. Griddle we ordered came in a timley manner and was exactly as described.”

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Posted 9 months ago

“Excellent service and fast shipping”

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Posted 9 months ago

“I love my new bench It’s perfect!”

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Posted 9 months ago

“The teak furniture is high quality, the assembly was easy, and the price was very reasonable. Customer service was also excellent when I had a question. We are extremely happy with our two Hawthorn benches and table.”

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Posted 9 months ago

“Great product.”

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Posted 9 months ago

“the benches are fantastic and so was the service!”

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Posted 9 months ago

“Easy to navigate website, very high quality grill, free shipping was early. I would recommend a care and cleaning guide and a how to guide, other than that it was a very good experience.”

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Posted 9 months ago

“Awsome products, with high quality materials.”

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Posted 9 months ago

“Called with questions. A real person answered all clearly and concisely. Placed order and arrived when promised. Packing was great. Beautiful teak finish on product. Will certainly consider this company when ready to purchase again. Their selection was good and I found what I was looking for.”

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Posted 9 months ago

“I’m so impressed with the quality products and delivery time, faster than planned. Recommending to my friends.”

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Posted 9 months ago

“Love our fire bowl. Perfect size for our backyard”

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Posted 9 months ago

“Love my adjustable grill grate. Will be travellilng to the Pacific Northwest soon and plan to take it with us in our RV. If my son loves it as much as I do, I will get him one.”

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Posted 9 months ago

“The tsble was delivered when expected, is high quality snd looks great!”

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Posted 9 months ago

“Clean, professional transaction-promptly shipped! Recommend!”

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Posted 9 months ago

“My experience with Ash & Ember was fantastic! My items were back ordered, but they kept me notified of my order status and when they did ship my items, shipping was fast and everything was packaged so well and arrived safely with no damage. I’ve already placed another order with them!”

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Posted 10 months ago

Ash & Ember is rated 4.5 based on 2,786 reviews