Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,788 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Perfect! Thank you. It was a pleasure to do business with your team!”

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Posted 1 year ago

“Very good product for the price point offered… unit is all stainless steel and heavy ( I purchased the large sized ). I’ve only done one test burn and as it gets hotter, it will get the secondary burn through the vent holes at which point there is very little smoke. However I set the unit directly on the lawn and when all is said & done, it got hot enough to burn my grass. May try setting it on masonry bricks to see if that will help. Very pleased with the purchase. Only negative is it was slightly dented in two spots from damage during transit. Not sure if additional packaging would help as the large size is a beast. Overall: 5 stars to Ash & Ember”

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Posted 1 year ago

“Love the chairs. Good, solid chairs at a great price. Putting them together was a little bit of a challenge, we had some trouble with the wooden dowels splitting but we persevered. They look great on my porch.”

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Posted 1 year ago

“Have not used it yet….but looks well made. Good welds. Securely packed for shipping at appropriate 20 lbs.”

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Posted 1 year ago

“Minimum 10 characters”

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Posted 1 year ago

“Delivery on time. Everything ok. I do not use my item yet but I hope works good. Thanks”

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Posted 1 year ago

“Quick delivery and high quality product! Received many compliments from friends. -JV”

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Posted 1 year ago

“Love the chairs. Well made!”

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Posted 1 year ago

“Knowledgeable sales staff.”

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Posted 1 year ago

“Our item was delivered promptly. Customer service was amazing.”

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Posted 1 year ago

“The price and quality of these Adirondak Rocking Chairs are amazing. Easy to assemble and everything I wanted.”

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Posted 1 year ago

“Great product. Holds up well with the heat of a large fire. Great price!”

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Posted 1 year ago

“Great product. Quick delivery.”

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Posted 1 year ago

“Lightning fast delivery, great price, outstanding price for the product, and the quality of the material and the build.”

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Posted 1 year ago

“Easy to order and fast delivery got for a Christmas gift so haven't used it yet”

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Posted 1 year ago

“Everything was as described.”

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Posted 1 year ago

“Very easy to assemble and very sturdy. More than I expected.”

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Posted 1 year ago

“Great Service. Just in time for the holiday. Works great.”

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Posted 1 year ago

“Quick shipping and great product”

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Posted 1 year ago

“We received our Santa Maria style barbecue and could not more pleased. It is made with the highest quality. Made with the best material. I see it out lasting myself. Thank you.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,788 reviews