Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,786 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Teak table was delivered promptly and in good shape. Because it's wood it has a few cracks. Expected. I have given it two coats of teak oil and it is in service on the deck.”

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Posted 9 months ago

“The 32” wagon wheel fire grate is premium quality. You get what you pay for at Ash & Ember. I couldn’t be any happier with this addition to my 36” wood-burning brick fire pit. The packaging and protection provided was first class as well. A++++”

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Posted 9 months ago

“The Santa Maria grill we purchased is so nice. Great quality and price was reasonable. Customer service was quick to respond and very helpful. We had an issue with our coupon code and they actually refunded our 20% discount even though we had already made our purchase.”

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Posted 9 months ago

“The table is beautiful”

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Posted 9 months ago

“I love this table! Quality of wood is great. Design and size is exactly what I needed! Best item I have purchased for my home!”

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Posted 9 months ago

“Nice to see the review request came after receiving goods! Too often vendors ask for a review before delivery, which is bogus. Delivered exactly as expected and in new condition. Very happy all around. I purchased 2 outdoor chairs. I'm happy with the quality of construction and cushions.”

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Posted 9 months ago

“Great experience! Seems to be a quality piece of furniture! Delivery was quick!”

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Posted 9 months ago

“Excellent Customer service, easy placing order, free shipping and most importantly, the looks and quality of the 59" round Teak table are great.”

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Posted 9 months ago

“The santa maria grill has met all my expectations and even exceed some. It was very easy to assemble and get working.”

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Posted 9 months ago

“Very good quality, shipping was seem less! Would buy from Ash & Ember again.”

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Posted 9 months ago

“Everything I ordered arrived in a timely manner. One thing I purchased was the Big Green Egg teakwood table. It was easy to assemble and keeps my grill space looking good.”

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Posted 9 months ago

“Well made solid chairs”

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Posted 9 months ago

“Better than expected, highly recommend!”

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Posted 9 months ago

“Excellent shipping, perfect packing, and a wonderful product. So VERY happy with our purchase!”

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Posted 9 months ago

“Was pleasantly surprised how quickly the table arrived to our somewhat remote little cabin! The table was easy to assemble and superior quality. Definitely be back to shop again soon!”

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Posted 9 months ago

“The lid that I ordered was amasing and was delivered quickly”

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Posted 9 months ago

“Support and delivery was fast. Thanks for my product that looks perfectly in my yard. Good Quality and costumer service is superb.”

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Posted 9 months ago

“Very happy with the table we ordered. I was searching for a round large foldable table and finally found one. The table shipped right away and arrived in great condition. All for a great price!”

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Posted 9 months ago

“Perfect. Fireplace is amazingly well made, easy peasy ordering and prompt shipping. You will have zero regrets!”

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Posted 9 months ago

“A seamless transaction. Even though my chairs were on back order, I was communicated with every step of the way and they arrived right on time. Beautiful furniture and a great experience”

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Posted 9 months ago

Ash & Ember is rated 4.5 based on 2,786 reviews