Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,871 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 11th December 2025

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivered timely and fits perfect into our fire pit”

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Posted 1 year ago

“Very pleased everything arrived as ordered very quick delivery very happy with product.”

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Posted 1 year ago

“Glider was easy to assemble even with a mislabeled part. It's beautiful, comfortable, and glides smooth!”

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Posted 1 year ago

“Great product. Wish there was more detail on the page like load of what shelves can hold but quality and packaging totally surprised me.”

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Posted 1 year ago

“Very well made. Quick shipping. Perfect size.”

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Posted 1 year ago

“The table is perfect and was delivered sooner than I expected. Thank you”

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Posted 1 year ago

“No drama. Only negative is no height adjustment for coals. That's on me for not doing my due diligence.”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“All pieces areived safely; packed very well and beautifuk!!”

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Posted 1 year ago

“Teak table was delivered promptly and in good shape. Because it's wood it has a few cracks. Expected. I have given it two coats of teak oil and it is in service on the deck.”

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Posted 1 year ago

“The 32” wagon wheel fire grate is premium quality. You get what you pay for at Ash & Ember. I couldn’t be any happier with this addition to my 36” wood-burning brick fire pit. The packaging and protection provided was first class as well. A++++”

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Posted 1 year ago

“The Santa Maria grill we purchased is so nice. Great quality and price was reasonable. Customer service was quick to respond and very helpful. We had an issue with our coupon code and they actually refunded our 20% discount even though we had already made our purchase.”

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Posted 1 year ago

“The table is beautiful”

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Posted 1 year ago

“I love this table! Quality of wood is great. Design and size is exactly what I needed! Best item I have purchased for my home!”

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Posted 1 year ago

“Nice to see the review request came after receiving goods! Too often vendors ask for a review before delivery, which is bogus. Delivered exactly as expected and in new condition. Very happy all around. I purchased 2 outdoor chairs. I'm happy with the quality of construction and cushions.”

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Posted 1 year ago

“Great experience! Seems to be a quality piece of furniture! Delivery was quick!”

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Posted 1 year ago

“Excellent Customer service, easy placing order, free shipping and most importantly, the looks and quality of the 59" round Teak table are great.”

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Posted 1 year ago

“The santa maria grill has met all my expectations and even exceed some. It was very easy to assemble and get working.”

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Posted 1 year ago

“Very good quality, shipping was seem less! Would buy from Ash & Ember again.”

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Posted 1 year ago

“Everything I ordered arrived in a timely manner. One thing I purchased was the Big Green Egg teakwood table. It was easy to assemble and keeps my grill space looking good.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,871 reviews