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askderm Reviews

4.6 Rating 868 Reviews
90 %
of reviewers recommend askderm
Company Reviews Metrics Info
4.6
Based on 868 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read askderm Reviews

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Rose O
Verified Buyer
“Your value! Best price! Love the coupon codes and promos. I am on disability and need to look for coupons! I love this cleanser, I have been using for years. The samples are a nice bonus too. Thank u! 😊”
Helpful Report
Laura F
Verified Buyer
“Product arrived timely..maybe if you gave a couple more samples (other companies send 4-6) that would be more enticing Thank you”
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Ericka W
Verified Buyer
“Quick delivery, great price from one of their many sales. Love the product too.”
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Monica J
Verified Buyer
“I’ve been buying from here for over 2 years. I’ve never had a problem with shipping and I love that I can save on my products”
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Anonymous
Verified Buyer
“Great service and fast delivery . Most items sold out and wish for more Dr Murad selections .”
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Wendy P
Verified Buyer
“Great sales, fast delivery and awesome free gift 😊”
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Anonymous
Verified Buyer
“Easy to navigate and great products!”
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Roxann D
Verified Buyer
“Delivered my order promptly. While I was disappointed that the face wash gift was out of stock, other items were substituted.”
Helpful Report
R.Sharma
Unverified Reviewer
“I can’t say how fantastic the service was that I received after I had an issue with recieving my product from Beautility. First I will say that it was not the company but the USPS who said that I received it when I did not. When I contacted the owner she was very pleasant and did everything possible to make sure that I received what I paid for. She contacted me numerous times trying to find out what happened and made sure that I was satisfied. I love my product and it works like it claims to. I purchased the BeautyScoop. It is amazing and gets each drop of lotion, cream, or liquid that it claims to. I already see the savings and swear by this product. Michelle was the most pleasant woman to deal with and made me feel valued as a first time customer. I diffinately will be supporting her business and told all of my friends to go to her site and support her. She followed up until she knew I received it and I don’t see this level of customer service unfortunately with business in America with the exception of Amazon. Love this company and wish her all the continued success. It’s not very good it is EXCELLENT!!! And I give it ⭐️⭐️⭐️⭐️⭐️⭐️ a happy customer I am 😊😁 Thanks Michelle you rock!”
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Patti M
Verified Buyer
“Service was quick and easy”
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Paula B
Verified Reviewer
“I have been ordering my French cosmeceuticals, La Roche-Posay, from ASKDERM for many years...I love the percentage off promotions, which rarely happen elsewhere. I am always amazed how quickly my order arrives, and commend the shipping department for using minimum boxing and filler. Kudos, too, for the free samples.”
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Frank C
Verified Buyer
“Quick response, plus the freebee made my wife happy/ I tried to send a response to google and something went wrong. I am not a "techi"sorry Frank”
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Anonymous
Verified Buyer
“Good website and prompt mailing of requested products.”
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William C
Verified Buyer
“I am not seeing any effect”
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Virginia L
Verified Buyer
“everything went very smoothly. order and delivery. Many thanks.”
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Kelly D
Verified Buyer
“Great products, excellent price”
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Libby K
Verified Buyer
“Good reply but I still haven't received my recent order for heel and elbow cream????”
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Marsha B
Verified Buyer
“good prices good service”
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Anonymous
Verified Buyer
“The order arrived on time, thanks. Just hoping in the future, the customer can choose their own free sample.”
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Katie D
Verified Buyer
“Already sent to emails.”
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askderm is rated 4.6 based on 868 reviews
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