Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

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Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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01524 845310

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Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although product was not delievered as expected (missing the PA and only the stand arrived) the communication and how this was resolved was great customer service and solve promptly.”

Helpful Report

Posted 5 years ago

“Answered my query very promptly and sent my order very promptly, I received my order the next day, pleased with the quality of product too!”

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Posted 5 years ago

“Staff answered initial email enquiry very promptly and helpfully. Order placed and staff very helpful with altrenative delivery address and timing of dispatch. This avoided an islands surcharge which was much appreciated on behalf of small organisation. Can't fault service”

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Posted 5 years ago

“Brilliant service, brilliant product and brilliant price”

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Posted 5 years ago

“Very helpful, from over the phone tech advice to processing a rush order for next day collection from head office, they have been helpful whenever needed. Will be re-ordering over and over again with Astounded.”

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Posted 5 years ago

“I found Astounded via the net and had a few questions about one of their products - I 'phoned them and had a really helpful conversation. Subsequently, I ordered on-line, and everything was as you would hope for. A completely positive experience. This is how it should be - well done Astounded.”

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Posted 5 years ago

“Very happy with my purchase I had a email to say my order had been processed and I would receive another email so I could track my item which I never received it disappeared over the weekend only to turn up at my address on Monday morning”

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Posted 5 years ago

“Excellent technical support & advice from your sales team ahead of making a purchase. Kit arrived promptly & pricing was competitive.”

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Posted 5 years ago

“I needed a second PA system and found Astounded on the net. Ordered a full PA system and I was well happy with it. It sounds great and the price was very competitive. I needed to talk with them as I wanted some advice, they new what they were talking about and helped me with a friendly and professional manner.I'll revisit them should I need anything more in the future and would advise anyone else to do the same. You will not be disappointed.”

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Posted 5 years ago

“I contacted Astounded because i was looking for a portable pa system for out local swimming club. Dan was brilliant he listened to what i said and recommended a system package for us. He also arranged for me to call so i could be shown how to use it. Very impressed with the service the system works brilliantly very loud and clear. Thanks Dan and Chris”

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Posted 5 years ago

“Just spot on. Easy to find what I needed, easy to order and o even used the 'Chat' to confirm a couple of details. Delivered overnight. Absolutely no fuss and no issues. Cheers 😀”

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Posted 5 years ago

“They were excellent in providing advice on what system to purchase based on the factors I put before them. The system itself is amazing and they even gave super fast delivery”

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Posted 5 years ago

“Daniel, made the buying experience very easy and quick. Knew exactly what i needed and managed to put together a package for me in a few hours. All of the bits I needed were shipped to me quickly and cheaply. Would highly recommend this company.”

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Posted 5 years ago

“Rapid,safe delivery and excellent sales and technical back up. You must be good because I seldom do reviews. John A”

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Posted 5 years ago

“Dan was so helpful and not at all patronising to myself who knew very little about what I was trying to order:-)”

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Posted 5 years ago

“Very helpful staffs”

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Posted 5 years ago

“Excellent, easily understood advice given over the phone, the order was taken without any fuss, the item was delivered in the agreed timescale (next day), all in all a great way to shop”

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Posted 5 years ago

“Helpful advice and received quicker than anticipated. Delivery was a painless process and i was kept informed of progress. System is excellent with plenty power and inputs. Unfortunately the headset doesn't work but I had an unused headset from my old system which worked perfectly in the new box so didn't bother getting a replacement. Plus I don't really like headsets and had ordered a wireless handheld and a wired Mic, both of which work very well. Delighted with the service but would have been disappointed if i had been depending on the headset. Suggest providing a wireless handheld should be given as an option rather than having to search for one which is compatible.”

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Posted 5 years ago

“Brilliant after sales service product great quality and price. One mains cable was damaged a replacement was sent out free of charge. Point of sale advice really useful”

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Posted 5 years ago

“I asked a question online and got a reply soon after. My order (Studiomaster miser) arrived just a couple of days later using the standard free postage service. This company is UK based and has a proper phone number as well. I would use them again with confidence.”

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Posted 5 years ago

Astounded is rated 4.9 based on 896 reviews