Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

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Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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01524 845310

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Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with item. Appears very powerful and compact. Comes as advertised. Looking forward to using it soon.”

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Posted 4 years ago

“Always good service and straight honest answers”

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Posted 4 years ago

“There are loads of websites you can pay your money and buy sound systems and equipment, but Chris and his team at Astounded are easy to get to talk to and really knowledgeable helpful. It was well worth us driving up to lancaster to get further advice and get the soundsystem to meet our needs. Thanks guys”

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Posted 4 years ago

“I rang up for advice on purchasing a hearing loop amplifier and received some very helpful advice. I ordered the kit and it arrived the next day. Great service. I would recommend this company without any hesitation.”

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Posted 4 years ago

“I bought the peavey FX2 32 for my church. It was promptly delivered no issues at all. We are yet to test the equipment but I'm confident it's fine.”

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Posted 4 years ago

“Well, the customer service I received from my first enquiry was very good and the advice was excellent. However, the equipment I purchased did not work properly and part of it was damaged. The heavy item arrived in just it's cardboard box without any additional outer packaging to protect it. Consequently, the box had been hit, or dropped, in transit and was damaged on arrival. I was really disappointed and had to return the PA Speaker for replacement, which meant that I couldn't use it over the Christmas - New Year period, as I had planned to do.”

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Posted 4 years ago

“Quality products. Excellent customer service. Rapid delivery. Web or phone. Recommended.”

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Posted 4 years ago

“I requested help in the type of PA system to purchase for a small church. Both Dan and Amber provided the information I required. I was quickly supplied a replacement beltpack unit when the original had problems.”

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Posted 4 years ago

“my second order in a few days - they give great advise and superb fast quality service”

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Posted 4 years ago

“All perfect”

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Posted 4 years ago

“Lovely customer support. Was able to chat about pros and cons if various items - which really allayed any concerns I had. Would definitely purchase from Astounded again.”

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Posted 4 years ago

“Super fast delivery of a quality item. They are well made and easy to use.”

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Posted 5 years ago

“Always helpful and understanding”

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Posted 5 years ago

“I came to Astounded on the rebound from an awful experience with an amplifier repair company. I had to bite the bullet and purchase a new amplifier for my church sound and music system, and the difference in my experience truly Astounded! me. The amp came from Germany.... they fast tracked it for me.... and every query was met with courtesy and humour and a great willingness to be of help. Sadly, so very rare these days. I cannot endorse Astounded highly enough. Just a shame all companies dont follow their lead...”

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Posted 5 years ago

“Good service, fast delivery and very pleased with the quality of the product.”

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Posted 5 years ago

“Prompt service”

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Posted 5 years ago

“Very impressed with service. We needed help and advice on a short time scale and the man we spoke to over the phone was friendly, professional and informative. He was the epitome of professional service and really did save the day! Our order was delivered the next day and so far has worked really well. Thank you Astounded, we were really grateful and impressed.”

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Posted 5 years ago

“I was looking for a solution to the problem of using multiple speakers in the pubs I do Quiz's in. Chris at Astounded took the time to listen to my issues, despite my ramblings, and came up with a wireless system that would fix the problem. Now you thinking that surprise, surprise Astounded just happened to have just the kit I needed, well, that's exactly right and is why I have been a customer for several years. Building up my sound system as my needs grew, getting more kit that complemented what I have while. not wasting money already spent. Huge experience, brilliant knowledge, vast range of equipment, all you need. Even then, Chris was able to find a way to get me a deal, saving me money. The equipment turned up a few days later and straight out of the box worked perfectly and solved my problems. On that first night alone, people at the Quiz commented on how much better the sound was. I have absolutely no reservation in recommending Astounded to any potential customers who need any kind of Audio/Visual equipment. Trust these guys, they will do everything to help you with your needs. Happy to act as reference if any wants to contact me.”

Helpful Report

Posted 5 years ago

“They were very helpful in guiding me to the right solution to my specification and through the purchase, delivery and set up process. The person who answered the phone was quickly up to speed regarding where I was in the process and the information I needed. We have given it its first and everyone was delighted with the performance. Between now and Christmas I’m sure it will get quite a bit more use. I think one of the best features is the battery operation. I will certainly recommend both the product and Astounded to others.”

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Posted 5 years ago

“Great price beat all the opposition excellent service would recommend you to anybody chose you after being let down by amazon many thanks Robert Sensicall”

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Posted 5 years ago

Astounded is rated 4.9 based on 896 reviews