Astteria Reviews

Name: Astteria
Address: 17 Queen Street, London, City of Westminster
Rating: 5.00

5.0 Rating 155 Reviews

86 %

of reviewers recommend Astteria

Company Reviews

Metrics

Info

5.0

Based on 155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Astteria:

When you choose to shop at Astteria we want you to have easiest and most reliable shopping experience possible. We’ve thought long and hard about which services we can offer our customers to give them the best shopping experience possible. We’d love to hear if there is a service that would help you that you don’t see below. Let us know at support@astteria.com.

Visit Website

Phone:

+1.888.232.2352

Email:

support@astteria.com

Location:

17 Queen Street,
London
City of Westminster
W1J 5PH

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Astteria 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service and wonderful unique jewlery. Would certainly recommend to anyone and would buy again.”

Helpful Report

“My experience with Astteria was nothing short of exceptional. Communication with Ehud was clear and quick. The piece itself is beautifully crafted, and I’m so impressed by the quality. Once I had decided on a piece, it was resized and shipped to me in a matter of days. I will be a lifelong customer!”

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“The staff at Astteria was superb. I had the pleasure of working with Ehud who answered all of my questions promptly and seemed to genuinely care about the customer experience. The ring was shipped out promptly and arrived in excellent condition. The jewelry itself was of outstanding quality and design.”

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“I discovered the Astteria website when I was considering purchasing a diamond from another seller. I engaged in an online chat with Sophia, who was amazingly helpful. That led to an introduction to Ehud Bashari, who is absolutely incredible. My overall experience was a solid 10. I will recommend Astteria to anyone in the market for jewelry.”

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“My partner was looking to buy a ring online due to lockdown, and it was a nightmare to find a reputable company that creates high quality pieces. He looked at sites like James Allen, and from their reviews it can be hit or miss. We found Astteria by chance and from their reviews and website, we felt we were dealing with a proper jeweller and not a factory somewhere. From the beginning, Ehud was extremely professional and helpful. We were in control over the design of the ring with the help of Ehud and his expertise. Everything felt carefully curated, and we knew this wasn't just a ring we were creating, but a piece of art. Astteria did an amazing job to turn around the ring in time for my partners planned proposal (2 and a half weeks from design to receipt). Ehud went above and beyond, and the ring is incredible. I hardly leave reviews online, but I felt I would leave one as it is well deserved, and I hope it helps others like us who feel unsure/uneasy about making a big purchase online. Please trust in Astteria, as you will not be disappointed!!”

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“I found Astteria and Ehud Bashari to be very helpful, professional and honest. It was a pleasure to work with him.”

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“From start to finish,the product,service and experience wete nothing less than outstanding. I highly recommend Astteria,and do plan on returning to them for future purchases. The excutive who assisted me,Ehud Bashari is absolutely,Exceptional! Thank you so much.”

Astteria 5 star review on 18th April 2021

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“My experience with Astteria was nothing short of amazing! I was browsing for ideas for the ring online and I came across Astteria. I called and spoke to the sales manager, Ehud, in London and he was very helpful in explaining everything I asked. I asked a whole lot of questions because I was a little skeptical about buying site unseen, especially a ring that is this expensive. I think we exchanged 35 emails after we spoke and even during the Passover holiday he answered my questions. I think one of the things I was also most impressed with was the packaging and presentation of the ring when I received it, the box is magnificent along with the extra velvet pouch for safe keeping. I’m so happy with my purchase and my newly acquired fiancé is so excited about her ring! I will absolutely do more business and refer any of my friends to Astteria for any jewelry needs.”

Astteria 5 star review on 12th April 2021

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“I recently purchased a bespoke pink diamond ring from Astteria. Ehud was very helpful and informative throughout the whole process. The ring far surpassed my expectations, it’s gorgeous!”

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“My experience with Astteria has been incredible. Wary of purchasing an item online, Ehud's professional, knowledgeable and calm demeanor put me at ease. I had been searching for a pink diamond ring and found the perfect one at Astteria. As beautiful as this picture is, it doesn't capture the ring's fire and brilliance. I am thrilled with my purchase. I will recommend Astteria to friends and family and will be purchasing items from here in the future. Thank you Ehud and Astteria!”

Astteria 5 star review on 2nd April 2021

Helpful Report

“Last year I bought a yellow diamond ring, and this year I wanted a yellow diamond necklace to match it. There were not many on offer, but I was told that there was a loose diamond that satisfied all the criteria I had in mind, which could be made into a necklace. From that moment onwards, it was really exciting. Ehud helped me all the way, coordinating with the designer, sending me the CAD designs, etc. Now I own a lovely yellow diamond necklace, with double-halo white diamonds, made for no one else but me! Thank you, Ehud, and Mr/Ms designer. From the initial contact to the day I received the item, it was just about two months. If you want something but can't find it on Astteria's website, you can ask them - and you won't be disappointed.”

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“The ring~ it is exquisite! Quality! Exactly what I had hoped for, fit perfect. (I also value the substantial and lovely packaging..) I appreciated Ehud's professionalism and communications each step of the way; made for a perfect experience. Quick delivery. I highly recommend Astteria.”

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“From start to finish, the service provided by Ehud was superb and the finished product was amazing. I will use Astteria again for my next purchase.”

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“Great service and very professional and friendly approach. Excellent quality products.”

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“From start to finish, service was very professional and inclusive. I was informed about progress every step of the way and after receiving the finished product I will Be sure to use Astteria again”

Astteria 5 star review on 15th March 2021

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“I was very nervous at first to make a purchase like this online...but I fell in love with this pink and white diamond ring the first time I saw it. I asked a ton of questions, they were very gracious and reassuring through the whole process. When my ring arrived it was packaged in a beautiful Astteria jewelry box and my ring was absolutely gorgeous. They had sized it perfectly and I was just overwhelmed with how beautiful it sparkled. Thank you so very much for making a woman’s dream a reality.”

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“Absolutely the best ! Excellent excellent customer service. Ehud went above and beyond to help me find the perfect yellow diamond. He is super nice ,fair, very honest and a diamond expert. Very knowledgeable about colored diamonds. I bought a 6 ct yellow diamond ring from Astteria. Thank you for the beautiful stone. I will definitely buy more jewelry from Astteria in the future.”

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“Astteria is a beautiful and refined jewelry store. I’m a very happy woman ,my 3 ct pear shaped ring is more beautiful than I could ever imagine:the subtle design is very eye catching and unique! Stephanie”

Astteria 5 star review on 5th March 2021

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“We wanted to surprise our mother for her 75th birthday and we found the perfect ring through Astteria. They were very responsive in helping us size and ship the ring in time for her birthday. The presentation was amazing. It came in a large shoe sized box which completely disguised the ring box. The thrill of opening the amazing packaging and finally getting to the ring made the experience even better for her. I was a little nervous purchasing such an expensive item without seeing it in person first but based on reviews I thought I would give it a try. I would definitely purchase something from Astteria again.”

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“Superb service again, I have now purchased a second stunning ring and I am now completely obsessed with Astteria and their amazing jewellery. The quality of the coloured diamonds and the settings has been designed to the very highest standard, I love everything about them.”

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Astteria is rated 5.0 based on 155 reviews