Asurion Reviews

1.1 Rating 255 Reviews

3 %

of reviewers recommend Asurion

Company Reviews

Questions

Metrics

1.1

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Asurion deliver? How long does Asurion take to deliver? Does Asurion deliver on time? How is accuracy and good condition of items delivered by Asurion?

Returns

How is Asurion returns process?

Customer Service

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Phone:

908-547-3754

How long does Asurion take to deliver?

Helpful Report

(1 week ago)

Asurion normally delivers within 5 Days.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ Have a appointment with my daughter at 6 pm and as soon as I'm there around 6pm I get a call of someone at my home for delivery. ”

- Jason F

“ They use the worst carrier for shipping. They have the worst nonchalant employees. If the UPS carrier makes a mistake, you're forced to provide another address for delivery. One department always contradicts another. You have this stupid lenghthy process. Nothing has been smooth with this company ever. ”

- Anonymous

Asurion Reviews

Delivery - Slow