Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love promptness of the company’s response team to any correspondence via email. I’m very impressed with that. I only wish that telephone was an option too.”

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Posted 6 years ago

“Excellent service fast delivery”

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Posted 6 years ago

“Very good !!!”

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Posted 6 years ago

“Hi there thank you very much”

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Posted 6 years ago

“Easy to find stuff! I particularly like that similar items appear on the same page. Really useful. And there's so much on the site - far more than I'd ever manage to get through!”

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Posted 6 years ago

“Very quick service.”

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Posted 6 years ago

“The shipping was very fast.”

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Posted 6 years ago

“Very prompt delivery.”

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Posted 6 years ago

Dear Customer, I hope you are well. Thank you very much for giving Atterley a five-star review. We are happy to hear that you had a great experience when shopping with Atterley. We hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Easy to use, great choice!”

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Posted 6 years ago

Dear Karen, I hope you are having a wonderful day. Thank you very much for giving Atterley a five-star review! We are happy to hear that you enjoyed shopping with Atterley. We always aim to provide our customers with best service. We are always here if any assistance needed. Atterley team is looking forward to seeing you again soon. Kind regards, Maarika Atterley Customer Care

Posted 6 years ago

“Great selection on up to date fashion, delivery and returns very easy.”

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Posted 6 years ago

Dear Customer, I hope you are well. Thank you very much for such a lovely review! We honestly appreciate that. It is great to hear that you loved our great variety of products . Feel free to contact us, if any assistance needed. We would be more than happy to help. Atterley team is looking forward to seeing you again. Kind regards, Maarika Attelrey Customer Care

Posted 6 years ago

“Great choice of on trend boutique clothing. Delivery was quick. Website is good but found it a little slow on the iPhone at times.”

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Posted 6 years ago

Dear Customer, I hope you are doing well. Thank you very much for your review! We really appreciate that. It is great to hear that you had a great experience when shopping with Atterley. We always aim to give our customers the best service and we will certainly improve in the aspect mentioned. Atterley is looking forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“I had trouble with customs but... I am satisfied with the choices available and the delivery.”

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Posted 6 years ago

Good afternoon Yunjoo, I hope you are well. Thank you very much for your review! We really appreciate that. We are delighted to hear that you loved our great variety of brands and products available on site. I am sorry to hear that here has been a problem with customs. We are always here to help you out. Please feel free to contact us. We would be more than happy to help. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Very happy with my order, great delivery and returns service. Will order from Atterley again.”

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Posted 6 years ago

“Todo muy bien.”

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Posted 6 years ago

“fast delivery and good shape if the products”

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Posted 6 years ago

Good Afternoon Madlen, I hope you are well. Thank you very much for giving Atterley a five-star review. We really appreciate that. We are delighted to hear that you enjoyed our fast delivery as well as our great variety of products. Atterley team is looking forward to seeing you again soon. Kind regards, Maarika Atterley Customer Care

Posted 6 years ago

“Excellent service. Easy to use website and punctual delivery. The goods ordered were of good quality and accurate as seen on the internet.”

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Posted 6 years ago

Good Afternoon Suzanne, I hope you are well. Thank you so much for such a lovely review. We really appreciate that. We are delighted to hear that you enjoyed shopping with Atterley and that you are happy with the products. Atterley team is looking forward to seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Amazingly super fast service...very impressed will shop with you again. We live in New Zealand and the parcel arrived when expected... very well done.”

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Posted 6 years ago

Dear Sarah, Thank you very much for taking time out of your day to give Atterley a five-star review. We really appreciate that. Atterley team is pleased to hear that your shopping experience with us was great. We look forward seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Very Quick delivery :)”

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Posted 6 years ago

Dear Tina, Thank you very much for giving Atterley a five-star review. We really appreciate that. We are delighted to hear that you enjoyed shopping with Atterley and that our delivery service was quick to deliver your item. We look forward seeing you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“There was a hiccup with my order - an item I had been charged for was out of stock and 1 week after ordering and having not received a shipping notification I reached out via email. I will say that the communication could have been better in the first instance, they were a little slow at coming back to me initially. When we did start having an exchange regarding the issue, they clearly went out of their way to rectify the situation and sourced the item from another boutique. I was really pleased because with the delay it would have been tricky to find and get something else delivered for the day I needed it. Pleased now that the dress is on its way so thank you Atterley for working hard to make that happen :)”

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Posted 6 years ago

Dear Kara, Thank you very much for your review. We really appreciate the comments that you made and will do our best to improve. We sincerely care for our customers and try to resolve any issue they have. We hope you will enjoy your purchase and shop with Atterley again. Feel free to contact us and we will be happy to assist you. Thank you again for your review. And once again , please accept our apologies for any inconvenience this all has caused. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

“Great experience! Especially considering the order came in from over seas. Fast and well packaged. Thank you!”

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Posted 6 years ago

Dear Michael, Thank you very much for giving Atterley a five-star review! We really appreciate that. Atterley team is happy to hear that you had a great shopping experience with us. We always aim to give our customers the best service. Hope to see you again soon. Best wishes, Maarika Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews