Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,340 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Australian Direct Review The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 star products and customer service was outstanding. I purchased a slimline battery and battery tray a month or so ago and didn’t end up receiving the battery tray. It somehow got lost in transit with Aus Post. I had the pleasure of dealing with Mark S (customer service) who followed up on it and gave me regular updates and ended up sending a new tray as the old one couldn’t be found. He was polite and easy to contact by either Email or phone. He made this pain of an experience a positive one and i’ll happily keep shopping with Australian Direct in the future. Cheers Mark”

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Posted 3 years ago

Hi Brenden, thank you for taking the time to leave a KickAss Review! We are so glad to hear of your positive experience with our team. I have personally forwarded your message onto Mark. Thanks again and we hope to see you return!

Posted 3 years ago

“Good company to deal with. I now have two Kickass products, 20 amp battery charger and the 300 ltr pm compressor. Both are good quality and i will be using more Kickass products in the future.”

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Posted 3 years ago

Thank you for the great review Kevin!

Posted 3 years ago

“Great product Good price The only problem I've had is with the straps holding the battery in They come loose all the time And the buckle sit on the corner of the battery”

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Posted 3 years ago

“I have bought hot water system from Australian Direct. All the Staff have been very helpful, with all my inquiries & very knowledgeable with all there products. Keep up the good work.”

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Posted 3 years ago

Hi Rod, thank you for taking the time to leave a review! We hope to see you return.

Posted 3 years ago

“Cannot review this item as I don't have it😡 Originally ordered on the 26/07/21 Received the 120ah tray instead. Returned it asap. It is now the 19/09/21 and still no battery tray😡 I have installed the battery with tie-downs. If it ever arrives it will be going cheap on gumtree. Pathetic is how I would describe this company.”

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Posted 3 years ago

“Lithium Battery Charger KACHG1222 - Great unit, better than expected worked flawlessly on both lead acid and lithium a worthy addition to the caravan as a back up 240v charger as the management system has the battery charger built in and if it dies so does the fridge. Quality of the unit (from what I can see) is high and equal to other well known chargers, good leads and the 50amp plug a bonus as I can plug it in to the vehicle, van and camper so much easier. Thanks Kick-Ass for a great product.”

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Posted 3 years ago

Hi Rod, thank you so much for taking the time to leave a review. Glad to hear you love the products as much as we do! Hope to see you return.

Posted 3 years ago

“This Mppt was so easy to purchase online as well the awesome sale price currently. Easy to fit, which made the job go quick. Keeps the battery topped up when just sitting there in the sun doing nothing. I was even able to split the solar power charge. One goes to the my projecta DC to DC charger & the other line goes to my new kickass Mppt controller. Thanks kickass your the best. 👍”

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Posted 3 years ago

Hi Chris, thank you for leaving a review! Glad to hear of your positive experience and we hope to see you return.

Posted 3 years ago

“I attended the store and picked up a 75Lt Dual zone fridge. Impressed with the friendly and knowledgeable service. Fridge hasn’t missed a beat and I would highly recommend purchasing one to anyone that will listen. Awesome products !”

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Posted 3 years ago

Hi Nigel, thank you for leaving a review. Glad to hear of your positive experience and enjoy your KickAss Products!

Posted 3 years ago

“On 27 Aug 21 ordered $276 worth of wiring and ancillaries to set up my 12v system on my Camper Trailer. Then on 06 Sep 21 ordered a 200v slim line solar panel, watt meter and 3m Anderson extension lead ($553 worth of gear) 5 days after placing each order, and only after a call to Australian Direct, was an email received confirming shipment. Shipping/Tracking information is useless. First order was supposed to arrive today, 17 days later, yet has still not arrived having sat in depot for the last 5 days. Even called Couriers Please for an explanation. Who knows when I will receive either order. Very poor delivery of order, even taking into consideration COVID issues effecting delivery. I will update review when products arrive.”

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Posted 3 years ago

“Hi Guy’s Great products I’ve bought,300watt inverter,120 ah battery , gas hot water , Some smaller items and 300 watt thin solar panel Disappointed that a month after I get 300watt solar panel on pre order for $719.00 Are now on sale for $600.00 don’t know if I will preorder again”

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Posted 3 years ago

“The product works well for the most part, however, be aware of the solar input maximum voltage of 23V. It is low compared to most options on the market and a lot of modern solar panels simply don't work - I've tried 3 myself and now need to upgrade to Redarc.”

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Posted 3 years ago

“Some proper Quality stuff definitely going back for all my 4x4 and out door needs Fast and reliable 3 day turn around”

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Posted 3 years ago

Thank you for taking the time to leave a great review Nelson!

Posted 3 years ago

“Just a great company to deal with. Quality products and backed up by a company who cares about you & their products. I have bought a few of Kick Ass products--mainly from caravan shows, but also on-line. Only a few days ago, I ordered one of their battery chargers. The product arrived within a few days (of ordering). However upon opening the package, I discovered the alligator clips were missing (no, I don't know either?). Anyway a quick call to the company was answered by Antonio. His only request was to ask that I send a photo of the package as received. Within a day, he was back to me, confirming that a set of alligator clips was on its way to me. How good is that! No quibbling, no arguing, just make sure the customer is looked after. Great products, wonderful customer service. Alan.”

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Posted 3 years ago

Thank you for taking the time to leave a fantastic review Alan. Enjoy your new KickAss gear!

Posted 3 years ago

“Just great products and a terrific company to deal with. Having bought a few of their Kick Ass products--namely at caravan shows but also on-line, I've always found thei products to be of very high quality. Only a few days ago, I ordered (on-line) a battery charger. The charger arrived within a few days (of ordering), however on opening the package, I discovered the alligator clips were missing (no, I don't know how either?). I called the company, and Antonio answered my call. He was very apologetic and asked if I could email him a photo of the contents I had received. I did, and within a day, he had confirmed that a set of alligator clips was on their way to me. No hassle, no disclaimers, just plain good old fashioned service. Lovely to see a company who supplies quality products and backs up what they sell. I'll be back for more. Alan.”

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Posted 3 years ago

Thank you for taking the time to leave a fantastic review Alan. Enjoy your new KickAss gear!

Posted 3 years ago

“On the 19th of November 2020 I purchased a DZ75 Fridge. We have used it only 5 or 6 times. The last 4 months it has not been used as we have been away in our van. Went to use it last Saturday and it will not get cold. I have tried to submit fault claims on the form on your site and it comes back too much info. I only supplied the info you asked for. I did all the tests that are on your video. After sales service it shocking It seems that you have my money I do not matter”

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Posted 3 years ago

“No problems with ordering and have a lot of information available for their products online prior to making the purchase excellent crowd to do business with 👍🏻”

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Posted 3 years ago

Thank you for taking the time to leave a fantastic review Wayne. Enjoy your new KickAss gear!

Posted 3 years ago

“Item (VSR) finally received. Shipped on 27th August but not received until 8th September. AusPost is very slow at the moment. VSR is easy to fit although self-tapping screws seem a bit long to me. Still to try it on caravan battery system”

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Posted 3 years ago

Thank you for taking the time to leave a great review & some feedback Ian!

Posted 3 years ago

“Have just purchased th 75 litre duel zone and couldn’t be happier tried it out this weekend in the back of the Troopey and it’s awesome also delivered very quickly just a couple of days after ordering als have bought camp lights duel batteries setup and all the kit is living up to its reputation thanks heaps kickass I still need a few more bits & pieces but will do as I can afford”

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Posted 3 years ago

Thank you for taking the time to leave a fantastic review Jim. We're glad you're loving your new KickAss 75L fridge!

Posted 3 years ago

“Excellent service. Great advice.”

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Posted 3 years ago

Thank you for the great review Craig!

Posted 3 years ago

“Purchased the 75lt dual zone and received with in a 8 days , very happy with it do far , great product”

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Posted 3 years ago

Thank you for taking time to leave a great review Troy!

Posted 3 years ago

Australian Direct is rated 4.8 based on 6,340 reviews