The Australian Eucalyptus Oil Company Reviews

Name: The Australian Eucalyptus Oil Company
Address: 29, Bath Lane, Bendigo
Rating: 4.88

4.9 Rating 2,429 Reviews

97 %

of reviewers recommend The Australian Eucalyptus Oil Company

4.9

Based on 2,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have only used the product once but delivery took way to long.”

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Posted 3 days ago

“I like the products but no so much the pump dispensers. Mine leaks everywhere, makes a mess of the bottle, counter and loss of product.”

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Posted 3 months ago

“I purchased this by mistake for another companies lemon myrtle cleaner. It's a good product as in cleaning, but, the lemon myrtle smell was not exactly as it should be, (to my nose anyway) will be returning to the other lemon myrtle cleaner.”

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Posted 4 months ago

“I used to buy a fair few bottles of your insect repellent , when you changed the bottles from 125mls to 100mls and upped the price , I stopped purchasing your products 🤷🏼‍♂️ Why do companies do this type of damage to their products??”

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Posted 7 months ago

“I'm eager to try their products, but an issue with the courier firm Aramex means I haven't received my order yet...its over a week since it was supposed to arrive”

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Posted 9 months ago

“Took over 7days to be delivered. This company sends multiple emails asking for a review when you havent recieved the product or even had a chance to use it. It may work well - i havent used it yet.”

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Posted 9 months ago

“Still haven’t received our product . Have always found Aramac deliveries very slow.”

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Posted 9 months ago

“Haven’t recieved it yet - sent with aramex so will take forever- sent an email asking why but was ignored”

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Posted 11 months ago

“Too smelly for my family, mould was quite bad on the silicone in my shower. I only left it on for 10 hours, it recommends up to 72 hours, not sure how you'd do that and still be in the house as odour is difficult to handle. Hard to review accurately for me due to those issues”

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Posted 1 year ago

“Mould remover works ok on hard surfaces, but does nothing on silicon.”

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Posted 1 year ago

“It took a long time to receive the package (although this was over Christmas) and I had to follow it up. The Lemon Myrtle spray is lovely. The clove mould spray is average (light mould disappeared, the heavy duty mould did not). Would be interested in purchasing the glass cleaner.”

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Posted 1 year ago

“Look i was so soo excited to try this with high hopes to go tox free I wasn’t happy with how it washed my kids clothes I have a front load I didn’t over load it and I used some in the pre wash setting and the normal wash! So basically 2 washes and the clothes came out not even washed it seemed-it’s not bad on towels but not good on kids clothing with stains”

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Posted 1 year ago

Hi Nicole What stains were on your kids clothes? Our laundry powders are very effective but if the stains are too set in to the fabric it may not get them out. If you use it again and are not completely satisfied, get in touch with us and we will give you a full refund. All we need on the email is your order no. and a picture of the clothes. Kind regards Tony

Posted 1 year ago

“Great company, awesome products but poor delivery .... ordered on the 13/08 its now 27/08. I have received items in 5 days from over East before, why is this taking so long? I think you need to change your delivery system. Fastway Method? its a joke !”

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Posted 1 year ago

“I like the products and have used before. But have to say was a little shocked at the size of the products I ordered- partly my fault for not checking but the dishwasher powder was tiny- I can get 4 x that much eucalyptus dishwasher powder in the supermarket for the same price and I’m not sure Australian eucalyptus Co is 4x better.. other products were half the size I was expecting. So I’m sorry, they are nice products but not good value for money in my opinion.”

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Posted 1 year ago

“Disappointed at the move away from Morang. Much more trouble to access Bath Lane.”

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Posted 2 years ago

Hi Mark Sorry to disappoint you but the land changed hands and we had to vacate. Kind regards Tony

Posted 2 years ago

“I am very happy with The quality of your products. I accept that they are relatively expensive but value the local production & environmental benefits. However, a gripe - On one occasion, I went to the Bendigo store & spent over $100. Soon after coming home to Kerang, I received an email offering a significant discount for purchases. I, a loyal customer had missed out. I mentioned this to the retailer the next timid that I visited the store & was told that the store is never informed of these special offers!!!! Poor customer service.”

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Posted 2 years ago

“I don't know how good the products are. My order hasn't moved in a week. I've contacted the company and am still awaiting a reply. Would I use them again? I'm not sure.”

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Posted 2 years ago

“I'll leave a review after I receive it. Aramex picked up my order on 25th November and have provided no further updates.”

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Posted 2 years ago

“Usually very good this time unfortunately three out of my four bags of eucalyptus dish washing powder we’re damaged the bags were split and the powder all thru the box”

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Posted 2 years ago

“Love the hand wash. Eucalyptus concentrate and spray smell offensive sorry to say. I wasted $180 Doesn’t smell like any eucalyptus I have smelled before think there is something wrong.”

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Posted 2 years ago

The Australian Eucalyptus Oil Company is rated 4.9 based on 2,429 reviews