Auto Aid Breakdown Reviews

Name: Auto Aid Breakdown
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.72

4.7 Rating 5,875 Reviews

96 %

of reviewers recommend Auto Aid Breakdown

Company Reviews

Questions

Metrics

4.7

Based on 5,875 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service today to be a little abrupt - I tried to explain why my policy had lapsed (a problem with your website when I tried to modify my policy recently) and I was talked down and abruptly reminded that I had already had plenty of time to renew my policy. There was no display of understanding or willingness to discuss the matter, which is disappointing as I've been a customer with AutoAid for many years now. This means that I am now without cover until Friday and have had to pay an increased policy cost. I understand that there are processes in place but would have appreciated some understanding and flexibility given that I'm a loyal customer. I did not receive any of this today.”

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Posted 6 years ago

“We’ve only needed to use the service a few times over the years but whenever we have it’s been very straightforward.”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Because you actually take the car either to your home or to your destination.”

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Posted 6 years ago

“Friendly efficient service”

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Posted 6 years ago

“There when I needed help.”

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Posted 6 years ago

“Quick and easy to renew - very helpful and efficient call centre agent”

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Posted 6 years ago

“Easy renewal and change of number”

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Posted 6 years ago

“Cheap cost and very good service. Have used the breakdown cover a few times and very happy with the speed and lack of hassle.”

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Posted 6 years ago

“all information and services offered was well explained and tailored to my needs”

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Posted 6 years ago

“good & quick service”

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Posted 6 years ago

“phone staff helpful, online useless.”

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Posted 6 years ago

“Quick, easy and simple.”

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Posted 6 years ago

“Have used this company for years. Very satisfied with the service.”

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Posted 6 years ago

“Friendly and efficient service.”

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Posted 6 years ago

“Very helpful friendly staff”

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Posted 6 years ago

“Agent was polite and informed me re policy.”

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Posted 6 years ago

“Very competitive and friendly helpful staff”

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Posted 6 years ago

“Quick & efficient service. Really easy to use.”

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Posted 6 years ago

“fast efficient service”

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Posted 6 years ago

Auto Aid Breakdown is rated 4.7 based on 5,875 reviews