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Auto Aid Breakdown Reviews

4.7 Rating 5,875 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,875 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Good personal service.
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Posted 6 years ago
Prompt reply to call when needing assistance and follow up to ensure recovery has taken place. easy to renew policy and good value for money
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Posted 6 years ago
I've had Auto Aid Breakdown for about 25 years. There have been long periods when I've not needed to use service. But when I have needed to use the service I've received a fast efficient and no quibble service. Auto Aid Breakdown is a model of how a service should serve its customers.
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Posted 6 years ago
Good value
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Posted 6 years ago
My call was dealt with efficiently.
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Posted 6 years ago
very prompt and kind service today from a lady with a lovely phone manner. Also special thanks to the gentleman who dealt with my breakdown query yesterday and kindly explained that my policy had not been renewed so that I was not covered. I thought that I had sent a cheque though did not check if it had cleared so take total responsibility for this. He explained my alternatives very clearly and I decided to make alternative arrangements getting my car dealt with my a local garage this morning who explained that I had flattened by battery by pumping my car tyres up with the in car cigarette lighter powered compressor and needed a new battery anyway. I have learnt from this to pump up tyres with the motor running and of course to pay for my renewal with yourselves over the phone. Many thanks for all your help and the excellent work of your staff. You do an excellent job. best wishes mark
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Posted 6 years ago
Very happy
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Posted 6 years ago
Yes, certanly
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Posted 6 years ago
I was reminded of the renewal date in plenty of time and the process of renewal was handled efficiently by Jordan.
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Posted 6 years ago
Reasonable priced & good service
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Posted 6 years ago
easy claims procedure
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Posted 6 years ago
The friendly service received over the years, by phone and face to face
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Posted 6 years ago
Elsie was efficient and helpful when I rang .
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Posted 6 years ago
I am new customer and everything was explained clearly so was able to take out the cover without having take time to think about whether to renew or not.
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Posted 6 years ago
Antonya from Auto Aid handled my call today to renew my policy in an exemplary manner. I have only had cause to call the breakdown line once, last year sometime when my car lost all its coolant and overheated. The service was excellent then too. Keep up the good work!
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Posted 6 years ago
No had to use yet but office staff very helpful
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Posted 6 years ago
Polite service
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Posted 6 years ago
Quick and efficient without too many questions or reeling off T's and C's
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Posted 6 years ago
Have only had to use this service once many moons ago. The response was very good and the problem sorted out quickly.
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Posted 6 years ago
We had to use the policy once last year and the recovery was with us within 10 minutes.. Absolutely fantastic service. I had no hesitation in renewing this year and taking an additional key cover option.
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Posted 6 years ago
Auto Aid Breakdown is rated 4.7 based on 5,875 reviews