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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“As a previous customer I had to renew by phone. This was not a problem and was dealt with quickly and efficiently. I cannot comment on the rescue side of the company as luckily I haven't had to use it. I am glad to have the reassurance of belonging to a rescue company.”
Helpful Report
Posted 3 years ago
Mr R Kersey
Verified Buyer
“Excellent always helpful and on the ball”
Helpful Report
Posted 3 years ago
Mr Darren Sutton
Verified Buyer
“Good value. Excellent service.”
Helpful Report
Posted 3 years ago
Mr Arthur Rixon
Verified Buyer
“Renewal dealt with politely and efficiently”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great affordable service. Never had a problem with a call out and they’ve got me back on the road.”
Helpful Report
Posted 3 years ago
Mr Syed Hasan
Verified Buyer
“Samuel was Very helpful and well informed.”
Helpful Report
Posted 3 years ago
Mr Johnathon Washington
Verified Buyer
“Amy was really helpful and polite!”
Helpful Report
Posted 3 years ago
Miss Wendy Bidwell
Verified Buyer
“Amy was helpful when renewing my policy by phone. I had e-mailed the company to question why the renewal price was different on the website when I tried to renew online compared to the quote given in the renewal reminder e-mail, but received no reply. I tried again to renew online but again the price was different thankfully I was able to renew by phone.”
Helpful Report
Posted 3 years ago
Mrs Mary Austen
Verified Buyer
“always have a great service.”
Helpful Report
Posted 3 years ago
Mrs Patricia Mckay
Verified Buyer
“Samuel was very helpful 5 star”
Helpful Report
Posted 3 years ago
Mrs A Mulla
Verified Buyer
“Jessica was fantastic, deserves a big pay rise and a chocolate egg, as its Easter.”
Helpful Report
Posted 3 years ago
Mrs Rosemary Williams
Verified Buyer
“VERY PROFESSIONAL and POLITE”
Helpful Report
Posted 3 years ago
Mrs S Sahni
Verified Buyer
“Very good and efficient service”
Helpful Report
Posted 3 years ago
Mr D Paul
Verified Buyer
“Polite and efficient”
Helpful Report
Posted 3 years ago
Mr Andrew Miner
Verified Buyer
“Very polite and professional at renewal,price one of the best for 2 cars.”
Helpful Report
Posted 3 years ago
Mrs D Lambert
Verified Buyer
“Hi Today I spoke to Samuel who was very friendly and explained things well. I needed to renew my policy but also had some changes to make which he did quickly. He asked if I wanted the extra key cover, but didnt push this service, which I found very refreshing. I do actually think that the key cover is an exellent idea as I have been known to lose them on occasions and the cost of replacing them is very high. Therefore £12 is a small price to pay for peace of mind and a new key! I haven't needed the breakdown service very often over the many years I have been with Autonational, but when I have the service has always been excellent.”
Helpful Report
Posted 3 years ago
Mrs Beryl Lock
Verified Buyer
“Amy was particularly helpful to me when renewing my policy with you.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent customer service experienced today when renewing my policy”
Helpful Report
Posted 3 years ago
Mr Peter Waltham
Verified Buyer
“Been with Auto National a few years no complaints”
Helpful Report
Posted 3 years ago
Mr G Walker
Verified Buyer
“A great service and efficient service!”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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