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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Paul Maslin
Verified Buyer
“I have always experienced efficient with friendly service from office and the recovery contractors. Also good value so I'll continue to renew our cover on both vehicles.”
Helpful Report
Posted 4 years ago
Mr P Snell
Verified Buyer
“Prompt and efficient when it matters”
Helpful Report
Posted 4 years ago
Mr John Clark
Verified Buyer
“Excellent”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Competitive quote for breakdown recovery on an older car. Lauren was efficient in renewing my policy by phone when the online renewal was displaying a different price.”
Helpful Report
Posted 4 years ago
Mr Robert Willis
Verified Buyer
“Never had call them out so hard to give a rating. Call center seems efficient.”
Helpful Report
Posted 4 years ago
Mrs Rosemary Standley
Verified Buyer
“Very good gave me all the help I needed and answered all my question .nothing was to much bother one very happy customer thank you”
Helpful Report
Posted 4 years ago
Mr Martin Rogers
Verified Buyer
“Great value never let you down”
Helpful Report
Posted 4 years ago
Mrs Sakandra Kendrick
Verified Buyer
“I was with Auto national rescue for over 20 years, however last year I moved and changed to Green Flag. Last month I had a flat tyre and clicked the Rescue Me app on my phone. I was unable to contact them this way or by phone. 2 hours later I asked a man to help me. this was unacceptable and I have now returned to Auto National Rescue.”
Helpful Report
Posted 4 years ago
Mr Frederick Allen
Verified Buyer
“Been with them for many years and always provide excellent service and value.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very friendly and helpful could not ask for better sevice”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Thanks for reminder”
Helpful Report
Posted 4 years ago
Mr Andrew Courtman
Verified Buyer
“I'm only the reviewing the renewal process which was fine, fairly str fwd. I have no experience of them in a claim situation”
Helpful Report
Posted 4 years ago
Mrs Saeera Modak
Verified Buyer
“Value for the money and very good service.”
Helpful Report
Posted 4 years ago
Ms Christine Templer
Verified Buyer
“To be honest their customer service when I ring to renew is excellent but I haven't had to use any breakdown cover in the two years I have been with them thankfully so cannot report on their service. Hope it stays that way ;)”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“excellent service from lauren”
Helpful Report
Posted 4 years ago
Mr Richard Twomey
Verified Buyer
“Had to phone because website renewal listed a variety of options, but did not include straight renewal without any changes.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Courteous and informative .”
Helpful Report
Posted 4 years ago
Mr William Shaw
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Mrs Janet Trevorrow
Verified Buyer
“We are extremely satisfied with the prompt and efficient service provided by Auto National . It represents peace of mind and great value fir money and I would recommend it without hesitation. The telephone service is excellent . Tina deserves a mention for her customer service skills.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Luckily , i have never had to call for assistance and the renewal was the same price as last year when most companies increase their prices. Had to speak to Claire to change personal details and was very efficient in my enquiry as the phone was answered in just a few rings. Regards Thomas.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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