“I have never received my order after waiting 2 weeks and the sales keep putting me off saying it is coming and the post is slow. There is no tracking number and they are not very professional with their customer service. Last time I buy from this company.”
“No good. Ordered tube of siicone on 11/3, on 19/3 they say a delay. It's now 29/3 and still not got!!! Sunshine is only up the road from me!! I have received stuff from Perth ordered after this order.”
“I think I purchased something from them but it has been 15 days and I haven't received the delivery yet. It only had to cross from one side of Melbourne to the other.”
“No stars at all!!! Very unhappy Paid $'s by PayPal 15/02/22. items seem to have disappeared into an Aussie Post "Black Hole" and Aussie Post will not look for the items until 17/032022..
Contacted Autolink on 03/03/22 and were told we have to wait until Aussie Post have carried out their procedures after 17/03/22. And only then can we get any satisfaction. Meanwhile we have repairs to do on our car which cannot happen. VERY unhappy with the lack of service.”
“Unfortunately due to your choice of delivery system ( Australia post) the product hasn’t yet left Melbourne. In the meantime I’ve received one from USA 3 days Ago! I’d cancel yours if it was possible due to delivery shortcoming”
“Hi i ordered on trademe it took so long to make the payment i thought i had been dumped
so i pushed the button again then it came through so i ended up with 2 being ordered
i emailed back straight away asking for a refund. I havent heard a thing and
I havent recieved my parts”
“Lack lustre processing compounded by public holidays led to a long long delay, I ordered before Christmas... paid with Paypal so they got notification of quick payment before Christmas... I still dont have the item on the 11th Jan and its still not even in the state. It was not actually collected by Aus Post until Jan. Most places were open 29th 30th and 31st Dec and Autolink marked it as sent on 31st, but it wasnt collected until the New Year. A day earlier would have made a huge difference. Like I said, it started with their long processing delay.
Now they ask me to review them ....lol. Ah well. Its no way to run an auto parts supply, there is typically some degree of urgency with most vehicle repairs. Id get that processing time way way down.”
“I am still waiting on my parts to arrive. It was ordered on the 24th of December and I have tried contacting you to find out where there are but no one has got back to me.”
