“Ordered a relay off them via Trademe on 15th January.
Recieved an email on 18th January saying they had despatched the order with a tracking number, but no carrier identification.
Emailed them on February 6th saying I had not recieved the item and could they please let me know what was happening.
As of 15th February I have recieved no answer to my email, nor has the part arrived.
I have placed a dispute request with Trademe.”
“Would love to write a review of my parts, but 6 weeks on, I still don't have them.... Maybe you need to find another Postage partner, because Australia Post is a complete joke.”
“After 5 weeks of numerous emails and not very much communication on your part and excuses after excuses I finally had to open a dispute through Trade me to get a refund.
Absolutely very poor
Never again”
“I order prior to Xmas and have not received my items (lost for over 20 days) for urgent car repairs. Reached out to both the supplier and Aust Post, Aust post claimed while the item details had been lodged they had not received the parcel to process. Autolink on the other hand did not seem to care at all. I’ll never buy parts from Autolink again.”
“Everything went wrong, they are scammers taking money get nothing.Once paid referred to shipping company they rip you off for so called insurance then taxes never ending costs ,. Whe challenged they drop you like a rock and online logistics is the same. Fake company.Don’t buy anything you get nothing
Total Scammers”
“Item was lost by aus post,
email from aus post;
Hi adam,
Thanks for your patience while we looked into your missing parcel.
Case reference: 59292764
Tracking Number: WVJ507760001000931509
We've found no further traces of your parcel in our delivery network. It also hasn't been scanned at our Returned Mail Redistribution Centre, where we store undeliverable items and loose contents.
With all possible checks completed, we regret to advise that we can't locate your parcel. Your parcel is now considered lost.
We had hoped to give you a happier outcome today, and we're sorry that we couldn't.
What to do next
Please contact the sender of your parcel. Let them know your parcel is lost and ask for assistance with your order. You can share this email with them as confirmation of your lost parcel.
You should contact the sender because they are best placed to offer you a solution according to their policies. If the sender can't assist you, please let us know.
We sincerely apologise for any disappointment or inconvenience this may have caused you.
Kind regards,
Customer Services
Australia Post
Please contact me regarding compensation.”
“I feel ripped off and scammed. I’ve been sent an empty package and when enquired about it was essentially told it’s not your problem and to contact the post office… Who was equally unhelpful.”
“Yeh you’ve lost my fuel pump and I’m yet to hear back from you guys on the where abouts of it. I purchased it on the 25th of November.. it’s now the 25th of December and still no word on where it is.. as you can imagine I’m really not stoked! 🤨”
“Waited for 2weeks no record of package been posted then cancelled order only to wait another 3 weeks for a refund poor communication wouldn’t recommend to naybody”
“It's been a month and I still don't have the item I purchased!! Trying to be patient, but am hardly getting any communication as to what's happening?? Looking like I have been ripped off $388. Got a email saying australian post has it, I don't have it, so there is still a problem.”
