Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,575 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely rubbish. Attempted to cancel order 10 min after submitting order, as discovered although said I stock, this meant a third party that would then send to them for on forward. As this was too long a lead time I would not receive in time to use. Took three phone calls to eventually make this happen, then they have charged me 5% for the pleasure. Look elsewhere.”

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Posted 4 months ago

“Great price and fast shipping. Would recommend.”

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Posted 4 months ago

“Place order on Sunday received good on Wednesday, communications were excellent and Auspost tracking all the way 10/10 for service”

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Posted 4 months ago

“Good price and prompt delivery”

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Posted 4 months ago

“great service parts as described will deal again good prices”

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Posted 4 months ago

“Found what I needed and had it delivered in a couple of days - very efficient”

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Posted 4 months ago

“Esay to navigate website, real live human (at the business, not a call centre) answering my telephone inquiry on fitment, order confitmation followed quickly after purchase. Part 1 was *****, hope they're as great on fulfilmemt and logistics part 2 !”

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Posted 4 months ago

“Fast and prompt delivery great service”

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Posted 4 months ago

“So far the experience has been very easy & the staff are very helpful”

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Posted 4 months ago

“Price is great, searching products can be frustrating wgen you have constantly enter vehicle and state over and over again.”

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Posted 4 months ago

“Good prices on there items and discounts Good prompt Postage service”

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Posted 4 months ago

“I've purchased a Kenwood head unit and there are two important points to feedback on. First was the price; I got a great deal which was significantly better than other online or instore competitors including large chains like autobahn who had the same unit on sale but not as much as a saving as I got with Automotive Superstore. The second and of most value to me, was the high quality, clear and honest demo/product video about the unit. It was still a large spend despite the discount, but the way the product demo was handled, including the honest comparisons of models above and below the one being reviewed, gave a great deal of consumer confidence. I made the purchase because of that. Prompt processing of the order and free shipping (ordered last night, and shipped today) have made it all a 5 star experince (including still getting a further discount by signing up). I'm looking forward to getting the unit, but I wish all my online purchases were of this standard. This is a genuine review from someone who rarely writes them. Nice work AS!”

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Posted 4 months ago

“Great store to deal with. Great competitive prices. Super fast delivery to my door. Can’t ask for better. Others should look, listen and follow Automotive Superstores example/service.”

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Posted 4 months ago

“Have instock items that shoild be availble in Alice Springs (locally ) Have to purchase on line to allow service on HSV / Jackaroo. ---- Waiting on shipping details so I can finish work on my vehicles hopefully by 20 September 2024”

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Posted 4 months ago

“Product as described and with express posting I couldn't of asked for anymore. Will definitely buy from again”

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Posted 4 months ago

“Although the store has a good range of products. I’m certain that items that say in stock are in fact not in stock. I ordered a clutch kit that said in stock. It took a week to dispatch. Now the courier company are saying a week and a half delivery. I was hoping to have the kit in less than two and a half weeks to actually do the job. I could have gone to auto barn and got them to price match and had the kit within a couple of days. Lesson learnt.”

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Posted 4 months ago

“Easy, but checking out was weird for freight compared to other sites it's not clear 🤔”

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Posted 4 months ago

“All good, have had numerous purchases from this company, everything arrived on time with no issues. Good store”

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Posted 4 months ago

“Good website and competative pricing with fast delivery.”

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Posted 4 months ago

“Ordered a spirit level bundle, it was at my doorstep within the week and the price was unbeatable.”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 1,575 reviews