Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,579 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, great product at best prices. Fast processing and delivery. Nothing more can be asked for. Thank you. M”

Helpful Report

Posted 2 years ago

“Took over 10 days to deliver parts. It was bad weather however the delivery service did said it wouldnt impact delivery times. Also you can find the same parts in store at supercheap or autobarn for cheaper or same price. Paid $4 for premium postage, no idea how it was premium”

Helpful Report

Posted 2 years ago

“most happy fella's. Very quick responce time and postage. Sweet as 🤔👍🍺”

Helpful Report

Posted 2 years ago

“I ordered a radiator fan unit which was considerably cheaper than alternate suppliers. Item received in a timely manner and fixed our problem saving me $100's v getting repaired by mechanical shop. Will definetly be using Automotive Superstore when any car parts required:)”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Awesome service product as described cheers”

Helpful Report

Posted 2 years ago

“Right product, right price, and timely delivery.”

Helpful Report

Posted 2 years ago

“Paid for item on a Sunday the 8th and item wasn’t received until Wednesday the 18th. I can get parts internationally sooner!”

Helpful Report

Posted 2 years ago

“Ordered a new pioneer head unit Christmas time. Sent them a few messages over the next 2 weeks looking for updates as I'd received nothing and I had checked that the store was open for business and no communication. (If the equipment isn't in stock just let people know that's all I ask!) My emails were never answered. Finally I called them and was told everything was in stock but just waiting on a USB adaptor.... Seriously!? Just send it!! The girl I spoke to was very apologetic and said it would be sent express next day. Well a week later it finally came (some express post). I paid for all of the plug and play adaptors to retain the steering wheel controls to fit a pioneer system straight into a Hyundai Veloster with fascia kit. Connected it all up and guess what.. no sound and steering wheel controls not working. Disconnected everything a few times to see if the interface box would begin working but no it didn't. Seriously I'm going to have to communicate with these guys AGAIN and probably wait another couple of weeks for a solution. Very unimpressed and very unlikely I'd ever use this company again. I honestly recommend going elsewhere”

Helpful Report

Posted 2 years ago

“Just received my order of NGK longlife spark plugs from Automotive Superstore awesome service and delivery to me in West Aust. Thanks guys”

Helpful Report

Posted 2 years ago

“Did exactly what they said and the part was right”

Helpful Report

Posted 2 years ago

“Great price and to deal with”

Helpful Report

Posted 2 years ago

“Easy to find the car audio parts I needed that I wasn't able to find at other major stores. Quick and free delivery!!”

Helpful Report

Posted 2 years ago

“Received my purchase quick and was happy with the service Thank You”

Helpful Report

Posted 2 years ago

“Good service and well looked after”

Helpful Report

Posted 2 years ago

“Good packaging and fast delivery”

Helpful Report

Posted 2 years ago

“Quick delivery, easy website to use”

Helpful Report

Posted 2 years ago

“Would just like to thank the guy that helped me with my purchase of the Thule Hullavator Gas Strut Kayak Lifter 898AU. Professional service and when salespeople know what they are selling it sure is a huge PLUS. Thank you again. Would highly recommend the Automotive Superstore. I will be happy to give a product review once it gets fitted on he 24th and I get to use it.”

Helpful Report

Posted 2 years ago

“Great selection of products, great prices, and the postage time was good.”

Helpful Report

Posted 2 years ago

“Yet to install but great service with their specific bundling of replacement audio for vehicles making selection easy. Quick postage & delivery. Also helpful with a timely reply to a query.”

Helpful Report

Posted 2 years ago

Automotive Superstore is rated 4.4 based on 1,579 reviews