Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,579 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, great prices, best brands on the market with great customer service. Thank you Tolli.”

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Posted 1 year ago

“Good quality products at a great price. Fast shipping too.”

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Posted 1 year ago

“Always good prices and send orders promptly dispachted,”

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Posted 1 year ago

“Delivery took a little longer than expected but very happy with the products received and the range of offerings on the website.”

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Posted 1 year ago

“Stumbled across AS by accident...had the right item (Penrite Hydraulic Oil 5lt) at the right price including prompt postage and it was still cheaper than buying locally in Tas or anywhere else online”

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Posted 1 year ago

“Website was easy to navigate and I found what I was looking for at the best available price. Delivery was second to none. Thankyou I will be shopping with you again.”

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Posted 1 year ago

“Took 10 days to despatch order. Pricing comparison to competitors doesn’t make it worth it. Would of been easier to go to local parts auto store. Had to chase order on day 10 to get a status of where it was at”

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Posted 1 year ago

“Excellent pricing and very helpful. I have no doubt that I will use this service again. Highly recommend.”

Automotive Superstore 5 star review on 13th February 2023

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Posted 1 year ago

“Good delivery times, large stock and knowledgeable stuff! Very satisfied!”

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Posted 1 year ago

“Very competitive prices good customer service, communication and fast delivery!”

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Posted 1 year ago

“Good service and fast delivery.”

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Posted 1 year ago

“I was disappointed with the purchase. 1. If I chose pick up in store for the said item, it stated 3 days i.e. 24/1/2023. OK great, ergo a fair assumption is that a delivered item should not take too long. 2. The reality was a delivered item took 8/2/2023 to get delivered. 3. The website states dispatch or collect 3-5 days. This is very inaccurate. The reason I'm disappointed is that the back end system does not know about your supply issues. I had get a chat going to find out. Even more so, I was expecting to take this with me interstate. This review is not so much about Automotive Superstore but rather the information being represented. In addition to this the expectation of a a specific time frame. If this can be resolved then you'll get 5 stars.”

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Posted 1 year ago

“Actually using Superstore website is great, however what I find frustrating when purchasing online in Australia and it certainly no fault of AS is how long the postage takes. 21 days from the purchase date to the receiving date is unacceptable. Australia post is not doing Aussie businesses any favours. As an example I ordered a part from the UK that wasn't available at the AS store it arrived in 6 days. If I had known my order was going to take 21 days with AS I would have ordered them from the UK.”

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Posted 1 year ago

“Very happy with Automotive Superstore, the website is easy to navigate and detailed. The Manta exhaust arrived very quickly, it was very easy to fit, and fitment is spot on as expected from Manta. Only thing I would recommend is more protection on the exhaust packaging from Manta as the nylon rips through and scratches the exhaust dependant on the delivery company how they handle it. Mine had minor scratches from the package being dragged around which I’m not overly concerned. Overall very satisfied can’t wait to hear the exhaust in the morning.”

Automotive Superstore 5 star review on 8th February 2023

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Posted 1 year ago

“Great service great communication fast postage”

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Posted 1 year ago

“Great service / response ..”

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Posted 1 year ago

“On time great service, will certainly deal with them again.”

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Posted 1 year ago

“Great to deal with”

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Posted 1 year ago

“Brilliant service fast delivery”

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Posted 1 year ago

“Much better experience than my previous order - no hassles this time, though despatch could be a little quicker. (last time, some of the items I ordered weren't available, so this time I was a little unsure whether all the items I ordered would be available, I am pleased to say that this time I received everything I ordered.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 1,579 reviews