Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

Write Your review

Tell us how Autonet Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the whole process of taking out my van insurance to be totally hassle free which in this day and age with busy lives is a bonus.”

Helpful Report

Posted 6 years ago

Hi William, Thank you for letting us know you found the process hassle free. Kind regards Mollie

Posted 6 years ago

“Very easy to follow and complete.”

Helpful Report

Posted 6 years ago

Hi Sean, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“A simple and straight forward experience”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know you found the process simple and straightforward. Kind regards Mollie

Posted 6 years ago

“Lovely company who helped me choose the best insurance for my privately owned pickup truck. I had to sadly make a claim but Autonet helped me each step of the way and kept me up to date. I have just had to renew the insurance and I've stayed with Autonet to renew.”

Helpful Report

Posted 6 years ago

Hi Lisa, Thank you for taking the time to write a review and thank you for your comments. I am pleased to hear that you are happy with the service you have received from Autonet. Kind Regards Carly

Posted 6 years ago

“The process to get the insurance sorted out is easy and straightforward, the price has been good every time I've renewed for the last few years.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that you found the process to insure with us easy and straightforward. Kind Regards Carly

Posted 6 years ago

“I have recently renewed my car insurance policy and have them very helpful. One flaw in the service that has happened both times I have taken out a policy is they have been unable to take the first months payment then send emails, texts and post to contact immediately from autonet and the partners close brothers and still send texts and mail even though I contacted and paid the first installment as soon as I was initially contacted both times which in annoying”

Helpful Report

Posted 6 years ago

Hi Jonathan, Thank you for your comments, I am pleased to hear that you are happy with the overall service from Autonet. However I am sorry to hear that there has been issues with the direct debits. I will pass your comments to the correct team to look into this further. Kind regards Carly

Posted 6 years ago

“Easy to use once directed from confused.com”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know that you found the online system easy to use. Kind regards Carly

Posted 6 years ago

“APART FROM SERVER DELAYS, AUTONET WAS VERY USER FRIENDLY”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments, I am sorry to hear that you experienced some delays but pleased that overall you were happy with the service. Kind regards Carly

Posted 6 years ago

“Easy to deal with paper work emailed promptly.have not claimed so can't review on that.”

Helpful Report

Posted 6 years ago

Hi Gary, Thank you for your comments, we are pleased to hear that you are happy with the overall service from Autonet. Kind regards Carly

Posted 6 years ago

“trrrrrrrrrrrrrrrrrrrr”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. Kind Regards Carly

Posted 6 years ago

“Just taken out a policy as autnet insurance was the best price on comparethemarket. Hassle feee arrangement and a professional service do far!”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and that the premium was competitive. Kind Regards Carly

Posted 6 years ago

“Good price, recommend”

Helpful Report

Posted 6 years ago

Hi Szilamer, Thank you for the recommendation, we are pleased to hear that you are happy with the price. Kind Regards Carly

Posted 6 years ago

“Good price & very easy to buy on line. Free Breakdown Cover an added bonus!”

Helpful Report

Posted 6 years ago

Hi Mary, Thank you for letting us know that you found the online process easy and the price was competitive. Kind regards Carly

Posted 6 years ago

“My online experience of Autonet Insurance from my initial phone call to the setting up of my account was straightforward and hassle-free, the operators were knowledgeable and friendly, the pricing was very competitive, I would not hesitate in recommending them to others.”

Helpful Report

Posted 6 years ago

Hi Peter, Thank you for taking the time to review Autonet. It is great to hear that you are happy with the overall service and the price was competitive. Kind Regards Carly

Posted 6 years ago

“Very smooth experience all done on line would recommend Autonet”

Helpful Report

Posted 6 years ago

Hi Gail, Thank you for your recommendation, we are pleased to hear that you were happy with the online service. Kind Regards Carly

Posted 6 years ago

“I have been with autonet insurance for years. Happy with their service and price.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments, it is great to hear that you have been insured with us for some time now and that you are happy with the service from us. Kind regards Carly

Posted 6 years ago

“I insure three cars and Autonet is the first insurer I’ve had that didn’t hike up the price on renewal.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments, it is great to hear that you have multiple insurance policies with us. Kind regards Carly

Posted 6 years ago

“Staff were very helpful and very reasonable price for service provided.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that you are happy with the service and the price was competitive. Kind regards Carly

Posted 6 years ago

“Everything done to my satisfaction and very quickly.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that you are happy with the service. Kind regards Carly

Posted 6 years ago

“Had a few issues to start with but this was as a result of my previous insurance company not instructing the motor insurance bureau regarding a claim which wasn't my fault! To the gentleman at Autonet who dealt with my case, I cannot thank you enough... you saved me an unnecessary premium payment all because of an admin error which could have been avoided had the other insurance provider done their job properly. thank you.”

Helpful Report

Posted 6 years ago

Hi Mohammed, Thank you for your comments, we are pleased to hear that one of our agents was able to help in resolving this issue for you. Kind regards Carly

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews