Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GOOD SERVICE”

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Posted 8 years ago

“Adviser listened carefully to me and acted accordingly. Offered good advice and a choice of options. I felt he valued my call. I am certain he valued my business.”

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Posted 8 years ago

“Good straight forward easy to use”

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Posted 8 years ago

“Made my first ever claim after 26 years of motoring this year with Autonet so I was a little unsure of what to expect. Received first class service and was kept totally up to date on the claim until all monies were paid...I couldn't have wished for a speedier and committed response”

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Posted 8 years ago

“The online process was straight forward and the pricing was competitive.”

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Posted 8 years ago

“Very pleased with the service”

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Posted 8 years ago

“Quick and fast to renew and very reasonable car insurance price.”

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Posted 8 years ago

“The site is relatively easy to navigate in comparison to other web. The price is also modest. Overall, I had good experience.”

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Posted 8 years ago

“Disappointed that it took me three attempts to contact auto net with reference to additional documents which they gave me 7days to send. I tried once via the phone and was on hold for longer than I'd expect and then two attempts at online chat failed. However when I did speak to an agent she was very helpful and it did end up being extremely easy to send evidence of my additional info requested and is all now resolved. Ultimately I am thus far happy. Thank you”

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Posted 8 years ago

“Really easy to deal with, very competitive rates which even beat introductory "discounts" from other companies.”

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Posted 8 years ago

“Looking for insurance for my elderly mother you offered a good price and easy to understand website”

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Posted 8 years ago

“The process was fast and easy. Few documents were still required but it was very fast and simple to send it to them.”

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Posted 8 years ago

“very clear and easy to understasnd”

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Posted 8 years ago

“Absolutely fantastic customer service advisor, who made the purchase of our van insurance easy!! Very happy, thank you very much!!!!!”

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Posted 8 years ago

“Did it all online, found it easy and efficient.”

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Posted 8 years ago

“excellent easy to use internet size and very competitive quote”

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Posted 8 years ago

“I have never come across such incompetence. I received a notice of pending cancellation for not providing information, yet the email states no documents required. I then send required information over and it is logged on live Charli so I have proof they have the info, turns out someone in the office didn't add it too the file. Another week on another email pending cancellation. Would never recommend and will be taking it further as now costing me time and money. Avoid at all costs.”

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Posted 8 years ago

“Very happy with autonet”

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Posted 8 years ago

“Good value and efficient no hassle set up. Would recommend.”

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Posted 8 years ago

Hi Sean, Thank you very much for your recommendation and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“the quick and easy online process for taking out insurance”

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Posted 8 years ago

Hi Glen, Thank you very much for letting us know that you are pleased with the quick and easy process with Autonet. Kind regards Nicola

Posted 8 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews