Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

Write Your review

Tell us how Autonet Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very quick and easy to use website with a surprisingly good price”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process quick and easy to complete. Kind regards Mollie

Posted 4 years ago

“Easy to apply”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“Agent I spoke to .made each step easy and helped me get the best out of the experience, polite and knowledgeable,thank you.”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for letting us know you are pleased with the service from Autonet. KInd regards Mollie

Posted 4 years ago

“Straight forward completion, excellent price Thank you”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process straightforward. Kind regards Mollie

Posted 4 years ago

“quick and easy system and brilliant price all done in a few mins”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you for the comments, we are pleased to hear you found the process quick and easy to complete. Kind regards Mollie

Posted 4 years ago

“I am so pleased with Autonet insurance. Everyone I speak to there are so kind & helpful. The policy is very competitively priced. I hope I never need to make a claim, but if I do, I hope the process to make a claim, is as good as setting up the cover.”

Helpful Report

Posted 4 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“your agents are very attentive to the customers needs”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“I absolutely hate how insurance companies do a credit check on you, just to give you a price (whether you take the quote or not). I shopped about for the best deal, not realising how many hard searches were being left on my credit rating. I don't care what any of them say, this does affect your credit rating, as the more searches you have, the worse your credit rating is affected. Even though I was paying in full, why on earth do they need to do a search??? Your license, NCB proof, etc all validate you are a legitimate person, there is absolutely no need for this at all.”

Helpful Report

Posted 4 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Mollie

Posted 4 years ago

“Having been a customer for some years now all was processed efficiently despite some confusion over email address”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process efficient. Kind regards Mollie

Posted 4 years ago

“Have used Autonet for some years now with no problems but did experience difficulty when my payment did not go through with no reason for this being the case. I immediately paid on line which is very simple and went through without delay. I did then however receive a number of what I assume are automatically generated emails telling me if I did not pay I would not be insured. At the same time I received acknowledgement of my payment and my documents. All's well that ends well!”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“TBH never heard Autonet, however found website extremely user friendly which has been routed through Quidco”

Helpful Report

Posted 4 years ago

Hi Moeen, Thank you for letting us know you found the website user friendly. Kind regards Mollie

Posted 4 years ago

“Quick easy and very competitive”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process quick and easy to complete. Kind regards Mollie

Posted 4 years ago

“Very easy to arrange my car insurance.”

Helpful Report

Posted 4 years ago

Hi Jeremy, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“Quick and easy to setup, best price for required product. Thank you.”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process quick and easy to complete. Kind regards Mollie

Posted 4 years ago

“Autonet first class fully comp and £5000 tool cover saved me £660 per year from previous company”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 4 years ago

“I'm 83 years old and I had no problem at all surfing my way round your site and picked up the best deal I have ever had from any insurance company. Thank you for making it so simple and I can rest easy knowing I made the right choice. All the best”

Helpful Report

Posted 4 years ago

Hi William, Thank you for the comments, we are pleased to hear you found the process simple to complete. Kind regards Mollie

Posted 4 years ago

“Quick and easy, great correspondence, excellent value for money.”

Helpful Report

Posted 4 years ago

Hi Lillian, Thank you for letting us know you found the process quick and easy to complete. Kind regards Mollie

Posted 4 years ago

“Easy renewal, good price insurance. Would recommend”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the renewals process easy to complete. Kind regards Mollie

Posted 4 years ago

“My car insurance was due during the lockdown period. When I called to discuss my policy they were working on a reduced capacity and operatives were working from home. I thought I would be in a Long waiting list but my call was answered with a couple of minutes by a very chirpy happy lady. She took my details and we discussed a price I had seen on compare the market. After bout 20 minutes the young lady was able to price match the offer that I had seen and went through all aspects of the policy. At one point I had forgotten to ask a question which meant the lady logging back into the policy of which she was happy to do and we resolved the query I had. The operative was extremely helpful and very happy which was lovely to hear considering the climate we were in. She was helpful and told me to stay safe. Money is a concern to people at this time so to be able to save some money in my car insurance was a blessing. A very helpful company. Thank you”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“Very good customer service”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews