Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

Write Your review

Tell us how Autonet Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheapest quote available”

Helpful Report

Posted 8 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the price from Autonet. Kind regards Nicola

Posted 8 years ago

“So far so good, simple online completion transferring over all the info, from moneysupermarket”

Helpful Report

Posted 8 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the service that you have received online from Autonet. Kind regards Nicola

Posted 8 years ago

“straight forward process”

Helpful Report

Posted 8 years ago

Hi, Thank you for letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“Was redirected from a comparison site after I did a value for money check to ensure I was getting the 'add-ons' that I required. Seemed to be a simple process to set the policy up. However, the proof will be in the pudding. What will their customer service be like if I need to contact them? Customer service is always high on my list of 'must haves'! As with all car insurance I just hope I don't need to claim.”

Helpful Report

Posted 8 years ago

Hi Roger, Thank you for letting us know that you are pleased with the value for money from Autonet and that you found it easy to set up your insurance. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 8 years ago

“Super insurance”

Helpful Report

Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with your purchase from Autonet. Kind regards Nicola

Posted 8 years ago

“Was not hard to fill in just answer a few questions did not take long to do”

Helpful Report

Posted 8 years ago

Hi, Thank you for your comments and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“Value cover for money including breakdown cover”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you are pleased with the value for money provided. Kind regards Nicola

Posted 8 years ago

“The Cheapest Quote via a comparison site, which shows todays equivalent of value for money. WHY PAY MORE ???”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you are pleased with the price that you paid. Kind regards Nicola

Posted 8 years ago

“Very easy to set up”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you found it easy to set up your insurance. Kind regards Nicola

Posted 8 years ago

“Their fully comprehensive insurance was very competitive and included some extras that other companies wanted a payment for.”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to let us know that you are pleased with the product that you have purchased from Autonet. Kind regards Nicola

Posted 8 years ago

“Would recommend this company as it was easy and simple Hastle free brill service”

Helpful Report

Posted 8 years ago

Hi, Thank you for your recommendation and letting us know that you found Autonet easy to deal with. Kind regards Nicola

Posted 8 years ago

“Avoid they will cancil.i.sutance if you make any modification to your vehical. Nobwhere in the Application do they say this then charge you ridiculus cancilation fee or take a whole years money Avoid Avoid Avoid”

Helpful Report

Posted 8 years ago

Hi, Thank you very much for your comments. We are sorry to hear that you are not happy with all aspects of the service that you have received from Autonet. We take your feedback seriously and would like to look into what happened. If you would like us to do this, please can you get in touch by using reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Nicola

Posted 8 years ago

“Very straightforward , hassle free process and a good price”

Helpful Report

Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the service and price that you have received from Autonet. Kind regards Nicola

Posted 8 years ago

“quick and easy to use. very helpful and provided the best cover for price.”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to get in touch and let us know how pleased you are with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“Worst company I have ever dealt with. Somebody had an accident (their name was not the same as ours) and looks as though they used our policy number. The accident occurred on 28th November 2016 yet it is now 5th January 2017 and we have been unable to get any information whatsoever. They have cancelled our no claims bonus and the price has gone up by other two thirds. I had to hold for 38 minutes until somebody answered despite their system telling me how great they are - perhaps they should employ a few more people!!! Jack??? would not help and promised a call within 10 minutes from a manager - needless to say we are still waiting. We will not use them again and would encourage others not to. Up till this point we were quite happy but when things go wrong even if it's not your fault they are no help whatsoever.”

Helpful Report

Posted 8 years ago

Hi Kim, Thank you very much for taking the time to get in touch and bring this to our attention. We place a great deal of importance on customer satisfaction and take your comments seriously. We are sorry to hear that you are not happy with all aspects of the service that you have received. Please be assured that our Complaints team are looking into this and will be in touch. Kind regards Nicola

Posted 8 years ago

“Best price, but did not get call back when I had problems getting the link on the site to work.”

Helpful Report

Posted 8 years ago

Hi, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet. I'm sorry to hear that you did not receive a call back as requested, please accept our apologies for this; we have been experiencing high call volumes and do have plans in place to address this. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 8 years ago

“very reasonably priced car insurance”

Helpful Report

Posted 8 years ago

Hi, Thank you for your comments and letting us know that you were pleased with the price of your insurance. Kind regards Nicola

Posted 8 years ago

“lots cheaper”

Helpful Report

Posted 8 years ago

Hi, Thank you for your comments and letting us know that you were pleased with the price. Kind regards Nicola

Posted 8 years ago

“Less than 1/3 of the premium of existing insurer.”

Helpful Report

Posted 8 years ago

Hi Nicola, Thank you for taking the time to review Autonet and let us know that you were pleased with the price. Kind regards Nicola

Posted 8 years ago

“Competitive premium, clear and precise form-filling information.”

Helpful Report

Posted 8 years ago

Hi Michael, Thank you for your comments and letting us know that you were pleased with the price from Autonet. Kind regards Nicola

Posted 8 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews