Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st Company who offer 5 star cover in plain english at a competitve price. Setting the standard for others to follow.(Well done)”

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Posted 6 years ago

Hi Peter, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“clear and precise,a pleasure to use”

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Posted 6 years ago

Hi Jason, Thank you for the comments, we are pleased to hear you found the process clear and precise. Kind regards Mollie

Posted 6 years ago

“Got the cheapest price with all the cover I needed, what more do you need thanks”

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Posted 6 years ago

Hi Paul, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“simples to use”

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Posted 6 years ago

Hi Perrie, Thank you for letting us know you found the process simple to use. Kind regards Mollie

Posted 6 years ago

“Efficient friendly service”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“excellent service would recommend Autonet very helpful customer service staff”

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Posted 6 years ago

Hi, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“awful communication skills”

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Posted 6 years ago

“Site was easy to navigate, having gone through confused.com first for quotes.”

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Posted 6 years ago

Hi Alexander, Thank you for taking the time to review Autonet, we are pleased to hear the site was easy to use. Kind regards Mollie

Posted 6 years ago

“Best price by far and so easy to navigate.”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“Autonet has given a very reasonable renewal quote, making it unnecessary to change insurers. The only thing letting them down was the email I received telling me to make a renewal payment, when an earlier email told me it would be done automatically. I started to worry as I did not look at the email until my insurance would have expired. I found out that the premium had been taken and my insurance was legal after all.”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet, I have passed your feedback on to the relative department, Its great to hear the renewal price was competitive. Kind regards Mollie

Posted 6 years ago

“Great value for money and a very pleasant and smooth transaction. I would definitely recommend”

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Posted 6 years ago

Hi Michael, Thank you for the recommendation, we are pleased to hear the transaction was smooth to complete. Kind regards Mollie

Posted 6 years ago

“Easy to navigate and buy insurance. Reliable and easy to understand terms. Well worth trying.”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“great and easy to use, fab prices, hope to use again when its time to renew. Thank you Autonet!”

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Posted 6 years ago

Hi Brian, Thank you for the comments, its great to hear you are pleased with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Just what I needed very easy to join.”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that you found the insurance easy to purchase. Kind Regards Carly

Posted 6 years ago

“Found Autonet very helpful covering all my personal items which I didn't think about . Great advice frendly device and interest free makes a difference. They take away your worries.”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that you are happy with the service from Autonet. Kind Regards Carly

Posted 6 years ago

“Really good most competitive quote fairly straightforward and uploaded all required documents via portal”

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Posted 6 years ago

Hi John, Thank you for your comments and we are pleased to hear that the quotation was competitive. Kind Regards Carly

Posted 6 years ago

“Quick and efficient service”

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Posted 6 years ago

Hi, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 6 years ago

“Good premiums on the face of it ..but then comes the spurious add-ons. Communication is poor. Charged an extra 60.00 to a recent premium due to a honest mistake when applying through a search engine, even though they subsequently checked the licence details through the DVLA. Sent a communication stating they were going to add the extra premium within 14 days but pre dated the letter so I had no time to respond, when I tried to contact them via the email address given on their website asking them to justify the extra premium I had a reply saying thanks for your mail this email address is no longer in use ! how convenient. They received the mail ok though and someone typed a non automated response !! Lumbered with them now for the year but unlikely to be renewing with them next year, very unprofessional ! 1/10.”

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Posted 6 years ago

Hi Mike, Thank you for taking the time to get in touch, we are sorry to hear that you are unhappy and would like to look into this for you. However your review does not contain enough information for us to locate your policy. Please email reviewsites@autonetinsurance.co.uk with you policy details. Kind Regards Carly

Posted 6 years ago

“Fast and easy to get would highly recommend”

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Posted 6 years ago

Hi, Thank you for the recommendation, its great to hear you found the process fast and easy. Kind regards Mollie

Posted 6 years ago

“good price, 75% website friendly”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews