Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with very quick to sort insurance out”

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Posted 5 years ago

Hi, Thank you for letting us know you found the process quick. Kind regards Mollie

Posted 5 years ago

“Went on compare the market..Autonet best deal..Gave my details,paid on my card,,Job done..What more can i say..”

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Posted 5 years ago

Hi Chris, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 5 years ago

“Very pleased with everything it all went smoothly I rang for some information and the person on the phone was very pleasant and helpful”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“Details of the policy are comprehensive and clear. The procedure was quick and easy to follow. The quote was the best on the market.”

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Posted 5 years ago

Hi Judy, Thank you for the comments, we are pleased to hear you found the process easy to follow. Kind regards Mollie

Posted 5 years ago

“No problems hassle free application and policy”

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Posted 5 years ago

Hi Martin, Thank you for letting us know you found the process hassle free. Kind regards Mollie

Posted 5 years ago

“Autonet offered clear and understandable information about my policy. The application process went smoothly and their website is easy to navigate. Their price was the best I could find for the benefits included.”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you found the website easy to use. Kind regards Mollie

Posted 5 years ago

“Good service”

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Posted 5 years ago

Hi, Thank you for your comments, we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 5 years ago

“after searching on line i found Autonet insurance most competitive for my needs and it was easy to purchase my car insurance on their website [ would highly recommend Autonet to my friends and family”

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Posted 5 years ago

Hi Ron, Thank you for your comments and for the recommendation, we are pleased to hear that the insurance was easy to purchase via our website. Kind Regards Carly

Posted 5 years ago

“Fast and efficient customer service. Would recommend.”

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Posted 5 years ago

Hi, Thank you for your comments and recommendation. We are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 5 years ago

“A very easy process to follow and offered everything I needed.”

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Posted 5 years ago

Hi Derrick, Thank you for letting us know that you found insuring your vehicle with us easy and that the policy meets your requirements. Kind Regards Carly

Posted 5 years ago

“Applied on line via a comparison Web site best price and so far the service has been very good via the call center”

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Posted 5 years ago

Hi, Thank you for your comments and we are pleased to hear that the insurance premium was competitive and that you are happy with the service. Kind Regards Carly

Posted 5 years ago

“Easy process and no issues with renewal. All in all very satisfied.”

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Posted 5 years ago

Hi, Thank you for your comments and we are pleased to hear that your insurance was easy to arrange. Kind Regards Carly

Posted 5 years ago

“Never used Autonet before but very easy to apply for. Price more than £100 cheaper than my current insurer.”

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Posted 5 years ago

Hi, Thank you for letting us know that you are happy with the quotation from Autonet. Kind Regards Carly

Posted 5 years ago

“Lowest price and straight forward transaction : )”

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Posted 5 years ago

Hi Izzie, Thank you for letting us know you found the process straightforward. Kind regards Mollie

Posted 5 years ago

“I just took this insurance few weeks ago. I found the broker whilst getting a confused.com quote. Before I made the insurance I tried to dig quite deeply in the Autonet website and see what are their fees and all I managed to find was a £7.50 fee and I naively felt lucky. Unfortunately once I did the insurance I was sent the contractual conditions and I could actually see there there are plenty of fees for changes, cancellations and so on which are all £39 plus. I truly hope I will go for a year of no claims as I am not impressed with the integrity. Also they don't record more than 9 years of NCB so I am interested to see at the end of it if my 12 years will become 9. I hope by next year in March my opinion will change but for now I am unhappy with them hiding the fees.”

Helpful Report

Posted 5 years ago

Hi Cosmin, Thank you for getting in touch and we are sorry to hear that you are not happy with the service. I have passed your details on to our Customer Services department and someone will be in touch shortly. Kind regards Mollie

Posted 5 years ago

“Excellent process - very straightforward.”

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Posted 5 years ago

Hi John, Thank you for letting us know you found the process straight forward. Kind regards Mollie

Posted 5 years ago

“Super quick and straight forward to get a quote and cheapest all round, well done.”

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Posted 5 years ago

Hi Chris, Thank you for letting us know you found the process quick and straightforward. Kind regards Mollie

Posted 5 years ago

“Cheaper to buy on a comparison site than direct...”

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Posted 5 years ago

Hi Alan, Thank you for taking the time to review Autonet, we place a great deal of importance on customer feedback take your comments on board. We endeavour to provide price parity between our direct site and comparison sites . If you would like us to look into this further for you, please let us know and we will be happy to do so. Kind regards Mollie

Posted 5 years ago

“Very Pleased with New Quote”

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Posted 5 years ago

Hi Jill, Thank you for the comments, we are pleased to hear you found the price was competitive. Kind regards Mollie

Posted 5 years ago

“Very pleased with both advisor and the policy I renewed again Think they are best broket I have dealt with for years Highly recomend.”

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Posted 5 years ago

Hi Trevor, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews