Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, been with autonet for 3 years”

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Posted 4 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“Easy to use and helpful”

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Posted 4 years ago

Hi, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 4 years ago

“This is my second year with Autonet. My rnewal was very competative so I decided to renew. The process was very straightforward and the Gentleman on the phone was very informative and easy to talk to.”

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Posted 4 years ago

Hi, Thank you for taking the time to review Autonet, we are pleased to hear you found the renewals process straightforward. Kind regards Mollie

Posted 4 years ago

“It was very easy todo my insurance online and at a reasonable price and get free breakdown cover , save me money.”

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Posted 4 years ago

“Avoid these conmen, charged me an extra 100 quid on top of quoted price for an accident when a third party hit me in rear at a give way sign and admitted full liability and paid for everything.”

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Posted 4 years ago

Hi, Thank you for taking the time to review Autonet, we are sorry to hear you aren't happy. I have passed your details on to our complaints team and someone will be in contact shortly. Kind regards Mollie

Posted 4 years ago

“It was easy to go forwards or backwards to correct or add information. It was very clear the breakdown of costs and the fact that it was an agent with commission. It was clearly listen what you could be covered for and a simple yes or no box to indicate yes or no. No hiccups to completing the process not like some instances where you get so far along and cannot go back so have to begin all over again. Also there were several options to contact us in the future and post was one which is less invasive than phone calls or emails. Also the option to renew automatically which in my case I did not tick yes but it was good to be able to have the option.”

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Posted 4 years ago

Hi Hazel, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 4 years ago

“I didn't think I could find a money-saving and competitively priced fully comprehensive vehicle policy but then I found the Autonet Insurance Group who offered a fully comprehensive vehicle policy at a mind-boggling low price! I would definitely encourage and recommend anyone looking for an insurance policy to contact them. You'll save yourself a lot of time and money.”

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Posted 4 years ago

HI Martin, Thank you for the recommendation, we are pleased to hear you found the price competitive. Kind regards Mollie

Posted 4 years ago

“Quick and easy to set up, customer service are friendly and helpful.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process quick and easy to complete. Kind regards Mollie

Posted 4 years ago

“Excellent service, really easy to to use and locate”

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Posted 4 years ago

Hi Louise, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“simple, quick and easy ! What more could you want ? Now that's done I can get on with working.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process simple, quick and easy. Kind regards Mollie

Posted 4 years ago

“I was very happy to renew my policy for 2020”

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Posted 4 years ago

Hi Dave, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“Straight forward web site.Easy for us senior citizens.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process straightforward Kind regards Mollie

Posted 4 years ago

“Very quick and easy to set up and administer online”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process quick and easy. Kind regards Mollie

Posted 4 years ago

“Obviously no contact with staff via phone. Everything came through via post and all information sent was accurate apart from 1 minor point which would not affect the policy itself. Since dealing with Autonet I have had no problems whatsoever, thank you.”

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Posted 4 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“Great insurance company, competitive prices with great customer service included.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 4 years ago

“I am very pleased with the service I received from Autonet the price was excellent.”

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Posted 4 years ago

Hi Tim, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“Easily set up and understandable.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“allways found Autonet very helpful their premiums very competative and easy to understand”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process easy to understand. Kind regards Mollie

Posted 4 years ago

“Excellent service and very helpful when answering my query when I wanted a better quote.”

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Posted 4 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“Very compatative price”

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Posted 4 years ago

Hi Vicki, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews