Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to follow instructions”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you were pleased with Autonet. Kind regards Nicola

Posted 7 years ago

“Legal cover included”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Autonet provided a very competitive quote on a comparison website. However once I had paid the premium and provided the right documentation they took and extra £62 out of my account and I received a letter AFTER the event. They have also incorrectly advised me I have not disclosed an accident. I have provided proof of this and they are continually not listening to me and I have taken advice from the financial ombudsman. Do not waste your time with autonet. They will rip you off!!”

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Posted 7 years ago

Hi Lesley, Thank you for your comments and taking the time to bring this to our attention. I believe that we have been looking into this for you and will pass your further comments to our Complaints team. Kind regards Nicola

Posted 7 years ago

“Consistency with their quotes although generally I think prices are to high but that is the standard.”

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Posted 7 years ago

Hi Clive, Thank you for taking the time to review Autonet. If we can be of any further assistance, please let us know. Thanks Nicola

Posted 7 years ago

“.Easy to use on line service”

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Posted 7 years ago

Hi Arlene, Thank you for your comments and letting us know that you found it easy to deal with Autonet online. Kind regards Nicola

Posted 7 years ago

“quick simple and easy”

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Posted 7 years ago

Hi Andy, Thank you for your comments and letting us know that you found it quick and easy to deal with Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to use website and came out with a competitive quote.”

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Posted 7 years ago

Hi Andrew, Thank you for your comments and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Great website and easy to follow and my quote was spot on”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you were pleased with the website and quote from Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to use website. Easy navigation. Clear quote and explanation of exclusions. Very competitive price and prompt email confirmation.”

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Posted 7 years ago

Hi, Thank you for your comments and taking the time to let us know how easy you found it to use our website. We are pleased to hear that you are happy with the price. Kind regards Nicola

Posted 7 years ago

“easy to use fast good price on policy a little expensive on tool cover but still cheaper over all than my renewal quote”

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Posted 7 years ago

Hi, Thank you for taking the time to let us know that you were pleased with Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“After a very bad experience with Dial Direct last year I decided to change. We had been involved in an accident last July which had been settled and was 100% not our fault but When I did the online quote with Autonet and purchased the insurance you came straight back to me as the database was showing it as a fault claim. After numerous telephone conversations with yourselves and Dial Direct one of your customer services guys intercepted and rang Dial Direct and sorted the whole matter out for me as Dial Direct were not being at all helpful which was causing me a lot of stress as my insurance with them was soon to expire so a huge thank you goes out to Autonet customer services.”

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Posted 7 years ago

Hi, Thank you very much for taking the time to get in touch and let us know how pleased you are with the service from Autonet. We are pleased that our adviser was able to help. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“I used to insure with another company who constantly kept you hanging on the phone, I called them this morning had to wait 20 minutes for a quote, which changed by the minute! this online procedure was so easy, easy to understand and quick easy to put in the information, pressed the button paid and all sorted... Thankyou”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know how easy you found it to deal with Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“The best compreshensive quote covering all that a customer desires, and simple to acquire and complete the process. It took me literally 5- 10 minutes to complete the whole process”

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Posted 7 years ago

Hi Sethu, Thank you for your comments and letting us know that you are pleased with the efficient service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Good price on the quote I received”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you were pleased with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“Quick efficient process with regular updates via email. No problems encountered . Competitive deal with no extra charge for monthly plan.”

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Posted 7 years ago

Hi, Thank you for taking the time to get in touch and let us know that you were pleased with the efficient service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Exceedingly good quote, polite, good deposit requirements, easy to understand website”

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Posted 7 years ago

“It didn't make me happy”

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Posted 7 years ago

“Best quote”

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Posted 7 years ago

“I took out a new policy which was easy with no problems”

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Posted 7 years ago

“Good price”

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Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews