"They are us 177$ CND for a carry on. So 354$ for me and my girlfriend. I have no words. I never had an issue with any airline ever. Please do something about this. After that the told us to book online for the luggage it will be less expensive. So i did and i went to buy one big luggage to put our 2 small one inside of it. So it was supose to be less expensive. Book the luggage on the website, told us that they will send an email confirmation in less then 8h...never got it. Went to the airport...told us that we need to pay for our check in and the luggage....297 CND. So we did....3 hours later i look on my credit card. They charge is 93.66$ CND on their website and they didnt send a email confirmation or receipt. We went to costumer service...they gave use telephone number...they never answer. Its only a robot talking...cant speak to anyone. Called my credit card Visa but they cant remburse me since i dont have a receipt or email confirmation. So its was close to 700$ CND more."

"They are us 177$ CND for a carry on. So 354$ for me and my girlfriend. I have no words. I never had an issue with any airline ever. Please do something about this. After that the told us to book online for the luggage it will be less expensive. So i did and i went to buy one big luggage to put our 2 small one inside of it. So it was supose to be less expensive. Book the luggage on the website, told us that they will send an email confirmation in less then 8h...never got it. Went to the airport...told us that we need to pay for our check in and the luggage....297 CND. So we did....3 hours later i look on my credit card. They charge is 93.66$ CND on their website and they didnt send a email confirmation or receipt. We went to costumer service...they gave use telephone number...they never answer. Its only a robot talking...cant speak to anyone. Called my credit card Visa but they cant remburse me since i dont have a receipt or email confirmation. So its was close to 700$ CND more."

"They are us 177$ CND for a carry on. So 354$ for me and my girlfriend. I have no words. I never had an issue with any airline ever. Please do something about this. After that the told us to book online for the luggage it will be less expensive. So i did and i went to buy one big luggage to put our 2 small one inside of it. So it was supose to be less expensive. Book the luggage on the website, told us that they will send an email confirmation in less then 8h...never got it. Went to the airport...told us that we need to pay for our check in and the luggage....297 CND. So we did....3 hours later i look on my credit card. They charge is 93.66$ CND on their website and they didnt send a email confirmation or receipt. We went to costumer service...they gave use telephone number...they never answer. Its only a robot talking...cant speak to anyone. Called my credit card Visa but they cant remburse me since i dont have a receipt or email confirmation. So its was close to 700$ CND more."

"Esta compania is Basura , Ahorece el dolor de cabesa, Tiene otras opciones como United Airlines , Yo compre un ticket de ida y venida, y no pude salir por pasaporte vencido , 2 dias despues lo areigle y pude viajar, Cuando quise regresar ellos cancelaron my vuelo y me forsaron a comprar uno nuevo , el avion tenio mas de 20 sillas vacias, Mas de 5 horas de San Salvador a San Francisco y ni siquiera agua, esta es la pero compania, Nunca Nunca mas viajare con tigo ladrones , rateros , Coructos ,(Mire el video en youtube )"

"This company is Garbage , there are other options , you will regret flying with this company , I booked round trip from Seattel to El salvador , do to missing my departure , they cancel my returning trip and forced me to rebuy my ticket with over 20 empty seats on the plane , these said it all about this greedy company , over 5 hours flight from el salvador to san francisco and no snack or drinks ,"