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Aviva Reviews

2.1 Rating 644 Reviews
27 %
of reviewers recommend Aviva
2.1
Based on 644 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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info@aviva.co.uk

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Aviva 1 star review on 21st February 2025
Mayson Boesch
Aviva 1 star review on 22nd January 2025
Kason Schuhmacher
Aviva 1 star review on 19th June 2024
Anonymous
Aviva 1 star review on 6th June 2024
Anonymous
Aviva 1 star review on 28th May 2024
Anonymous
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
20
Anonymous
Anonymous  // 01/01/2019
I found it so easy to navigate Aviva. Such great service.
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Posted 2 years ago
Vielen Dank für die schnelle Lieferung
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Posted 2 years ago
Chris Soulsby of All Trades handled my claim when a tree came down through the greenhouse and the garage door. Nothing was too much trouble. Everything was completed to perfection and kindly and professionally. Excellent job and thank you Chris
Aviva 5 star review on 15th June 2022
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Posted 2 years ago
Their online portal allows you to view and update your policy details instantly, their communications are clear and easy to follow, overall i've had a streamlined experience using their service and i would recommend them for house insurance.
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Posted 2 years ago
Site easy to navigate.
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Posted 2 years ago
Easy to buy
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Posted 2 years ago
just spoken to operator linda scark re motor insurance ...a first class person to deal with ...polite and patient excellent result ...thank you
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Posted 3 years ago
Easy to understand.rapid production of documents. Fairly priced
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Posted 3 years ago
Very good customer service and reliable team!
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Posted 3 years ago
Took out car insurance and got a very good price , less than renewal price of previous company, with at least same cover ( slightly better). I always look for better price on renewal and get most annoyed when existing provider offers a price match when you tell them you are leaving. I usually leave as I believe they should always offer me best and final offer on renewal.
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Posted 3 years ago
Great policy and app was easy to use
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Posted 3 years ago
excellent policies, cover a lot more than others, a little bit dearer but worth it. i did have to make a claim and it was no fuss at all
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Posted 3 years ago
Easy to use app and great customer service
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Posted 3 years ago
Excellent response from Aviva on recent travel insurance claim for emergency hospital stay in Switzerland, and also on the past on car insurance claim. We also had an electrician sent within an hour under their home insurance emergency cover. Will certainly stay with them!
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Posted 3 years ago
customer service is 2nd to none
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Posted 3 years ago
Great 1st car insurance deal. Easy to use website and good customer service. Had no spam emails, text messages or phone calls. Although another insurance company had a better deal, I will consider Aviva in the future
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Posted 3 years ago
Easily arranged home insurance. All questions easily answered
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Posted 3 years ago
Best insurance company on the market.
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Posted 3 years ago
Really easy site to understand gave me all the information up front good competitive prices
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Posted 3 years ago
Best price best insurance
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Posted 3 years ago
Aviva is rated 2.1 based on 644 reviews