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Aviva Reviews

2.1 Rating 644 Reviews
27 %
of reviewers recommend Aviva
2.1
Based on 644 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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info@aviva.co.uk

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Aviva 1 star review on 21st February 2025
Mayson Boesch
Aviva 1 star review on 22nd January 2025
Kason Schuhmacher
Aviva 1 star review on 19th June 2024
Anonymous
Aviva 1 star review on 6th June 2024
Anonymous
Aviva 1 star review on 28th May 2024
Anonymous
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
20
Anonymous
Anonymous  // 01/01/2019
completing this review while waiting for a response on the phone. if I hear "your call is important to us" one more time I think i'll explode. Is there actually any one at the end of the line? 20 minutes and waiting.........
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Posted 8 years ago
Incredibly frustrating to deal with. Sent in proof of no claims at least 3 times, didn't process it, then dispite the policy stating I had top no claims Aviva only gave me two year no claims. To top it off they amended my policy and told me that there was an overdue payment that had to pain straight away. Really poor service. I will look elsewhere when it's time to renew.
Helpful Report
Posted 8 years ago
Aviva is rated 2.1 based on 644 reviews