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Aviva Reviews

2.1 Rating 644 Reviews
27 %
of reviewers recommend Aviva
2.1
Based on 644 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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info@aviva.co.uk

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Aviva 1 star review on 21st February 2025
Mayson Boesch
Aviva 1 star review on 22nd January 2025
Kason Schuhmacher
Aviva 1 star review on 19th June 2024
Anonymous
Aviva 1 star review on 6th June 2024
Anonymous
Aviva 1 star review on 28th May 2024
Anonymous
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
20
Anonymous
Anonymous  // 01/01/2019
I have recently bought van insurance from Aviva and I am more than happy with their quote I have received. Filling the form out was nice and easy and it took less than 10 minutes to process the whole application. I chose Aviva as even thought it's one of the insurance companies that are more expensive they have provided me with a quote that was around £300 cheaper than any other insurance company.
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Posted 6 years ago
After many years with car insurance and a pension I got to speak honestly about the great service I have experienced from Aviva. I have found the call centre staff extremely polite and happy to help. There online 'my Aviva' site has been very useful tool to use to keep update.
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Posted 7 years ago
So far had no problems with there home insurance policies. Usually get in touch within a few days either send a replacement or cheque for value amount. I currently in a process of a floor claim and is one of the biggest claims I have made to date . Hopefully things run smoothly .asking for receipts but in my opinion. Why would I keep receipts for flooring as it not something you expect to really return or even think about getting damaged .
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Posted 7 years ago
The person on the phone was very helpful and sorted my little problem efficiently.
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Posted 7 years ago
Have been with Aviva a number of years every year I check other insurers and can't find a cheaper price for the same cover
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Posted 7 years ago
Very good customer service and attitude
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Posted 7 years ago
I was with "Bupa" Health Insurance for 30 years. I switched to "Aviva" a year ago. It offered the same continued insurance for a lower premium. This year the annual increase rate was much lower than if I had stayed with "Bupa" Being a loyal customer for "Bupa" was not rewarded at annual "Renewals"
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Posted 7 years ago
Helpful with what i was looking for :)
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Posted 7 years ago
Just easy service and efficient
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Posted 7 years ago
They were easy to talk to.
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Posted 7 years ago
I always get excellent service from Aviva
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Posted 11 years ago
Excellent service, best price available to me, yet again, thankyou!
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Posted 11 years ago
Aviva is rated 2.1 based on 644 reviews