AX Paris Reviews

Name: AX Paris
Address: Unit 3, Trafalgar Business Park, Broughton Lane, Manchester
Rating: 1.18

1.2 Rating 312 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

Write Your review

Tell us how AX Paris made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I naively believed they were the good guys and would bring me money, but they had other ideas and intended to drain me completely. Simply because I wanted to withdraw, they continued taking from me, and it got worse until I could take it no longer. I had to look for help, and I was able to contact recoveryhacker101[at]gmail[dot]com on Google, who made sure the business reimbursed me without requiring me to go through attorneys or hackers.”

Helpful Report

Posted 6 months ago

“The dresses were two of the nicer ones I bought to try for a wedding, and the delivery was really fast - but when I went to return them I was charged £6.00 for delivery. Pity that'll it'll stop me trying them in future.”

Helpful Report

Posted 11 months ago

“Bought 2 dresses (for occasions I was attending) but didn't like one of them as it didn't look like the photo (neither of them did but one was for a wedding a couple of days later and I had nothing else so had to go with it as it was "ok". Quality not great for the price would have expected more - I've had just as nice if not better quality things from Shein!! Probably all made in the same factories anyway as all made in China. Anyway I returned 26th May and just got my refund today 10th June so 9 working days (after 2 Bank hols) for refund which is so so, but they took 4.95 off for returns cost! Wouldn't mind if delivery was free in the first place but I paid 5.95 for delivery to begin with!! Wouldn't have had to return it if it looked anything like the photos online. You'd think paying these kinds of prices (£40-50 per dress) they'd give free delivery and/or free returns! Especially in this day and age!”

Helpful Report

Posted 2 years ago

“No pre paid returns. Charged me double even though I sent it in the original packaging! Ridiculous”

Helpful Report

Posted 5 years ago

AX Paris is rated 1.2 based on 312 reviews