BabySecurity Reviews

Name: BabySecurity
Address: 24B, King Street Industrial Estate, Peterborough, Langtoft
Rating: 4.55

4.6 Rating 1,523 Reviews

88 %

of reviewers recommend BabySecurity

Company Reviews

Product Reviews

2,178

Questions

Visit Website

Phone:

+44 1778 561086

Email:

info@babysecurity.co.uk

Location:

24B, King Street Industrial Estate, Peterborough
Langtoft
PE6 9NF

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BabySecurity 5 star review on 25th March 2024

Anonymous

BabySecurity 5 star review on 23rd May 2022

Anamaria

BabySecurity 5 star review on 18th May 2022

David

BabySecurity 5 star review on 20th February 2022

Gabriela

Anonymous

Anonymous // 01/01/2019

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“The product is perfect easy assembled and my grand daughter loves it.”

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Posted 7 years ago

“Great price and quick delivery”

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Posted 7 years ago

“Amazing I would defo recommend everyone to order off baby security xx my fav place from now on”

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Posted 7 years ago

“Quick delivery and good quality rain cover and fits perfectly”

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Posted 7 years ago

“Great baby shower gift no delivery charge ++++”

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Posted 7 years ago

“Excellent company, great customer service. Highly recommended”

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Posted 7 years ago

“Great price, free quick delivery”

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Posted 7 years ago

“Very happy with my experience of BabySecurity! The process was easy, the price was great and the delivery was quicker than expected. Thank you!”

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Posted 7 years ago

“Miss informed on original purchase so changed from motorolla to the luvion prestige touch 2 and nothing but problems due to customer service staff's liying and mis - handling of information and constantly lied too then having to do all I could to move on I involved the MD to which he moved things on to then receive a heated email from me due to the disgracfull service from this company and the staff, I would never put forward for anyone to use this and seek other suppliers. Over my original purchase was End of Jan 2017 and took my replacement model almost 2months to deliver complete order then problems with the equipment started and I was made out to be untruthful, if you have this problem my advice would be to get a full refund and do not be srtung along and take pictures of any returns you send as my products were not damaged or faulty and I was not told of this until I contacted for an update was told the camera had a large scratch and rattle, this had not been taken out the box but yet was told otherwise. Customer service staff I would rate 0 in every way, bad manners, rude, incompetent, misleading and incorrect information given and is backed up back the heads of this company so a happy resolution will never be had. As for the MD getting involved to sort things although to some degree this helped but overall customer satisfaction is not a high priority on the list and this shows because the staff also have the same attitude. Also having given this company time to resolve the problem also takes time away from being able to send the items back. An utter disgrace in performance, customer service, handling of information and handling of problems and customer issues may as well be none existent because it does not seem to matter if the customer is not happy as long as they think they have done enough then they find it acceptable, if I had the time to take Baby Security to a small claims court I would have due to the legal advise I have gained in my situation but I will make sure people know about the below zero performance of this disgraceful company and its disgraceful customer care as they think customer service is having unhappy customers, I think my dog would handle customers with more respect, and care. Never again I will use this company but the product is good shame Luvion don't do direct sales because it would cut out this very bad service which this company is giving them a very poor reputation.”

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Posted 7 years ago

“Easy to find the product at a good price, and was delivered on time. Great quality and easy to install.”

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Posted 7 years ago

“Easy to use website, found exactly what I wanted and at a good price, fast delivery.”

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Posted 7 years ago

“The contact person was kind and helpful, the delivery was very quick.”

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Posted 7 years ago

“Parcel arrived on time. No problems throughout whole process.”

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Posted 7 years ago

“Great product. Loved the cover with the brushes. I feel this will keep the brushes sterile after being sterilised. Incredibly quick delivery. Will definitely be ordering again. Thanks.”

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Posted 7 years ago

“Excellent customer service, great products. Very good experience dealing with them, absolutely recommended.”

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Posted 7 years ago

“Great quality item, fast delivery, definitely recommend.”

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Posted 7 years ago

“Fabulous that it's 0%APR, quality of good brilliant and fast shipping”

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Posted 7 years ago

“Excellent service and excellent product!”

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Posted 7 years ago

“This is a very old-fashioned retailer, in a time where most e-commerce functions on free returns for optimal customer service, Baby Security made it so hard for me to return a baby crib that I did not want. Not only they expect you to pay for the return, but they reserve the right to take money off your refund amount for random reasons such as if the box it comes back in has brown tape on it, not transparent tape (!!!). I am so uncomfortable with BabySecurity and I won't be using them again. All their products are also available elsewhere online, and hassle-free.”

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Posted 7 years ago

“Swift, easy transaction”

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Posted 7 years ago

BabySecurity is rated 4.6 based on 1,523 reviews