Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.71

4.7 Rating 545 Reviews

92 %

of reviewers recommend Back On Track USA

4.7

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

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“Shipping was fast and easy! I had no questions, website explained everything in detail .”

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Posted 1 year ago

“Really appreciate the quick service and the ability to exchange a product for a different size for no hassle.”

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Posted 1 year ago

“Easy for returns, great shipping speed, fast response to questions”

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Posted 1 year ago

“Didn?t fit so sent back. Zero hassles, full refund, very easy and I appreciate that so much! Wish it fit but way too big for a 2.5 lb chi. (As most things are!!)”

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Posted 1 year ago

“Excellent products and customer service!”

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Posted 1 year ago

“Heard about the company from my wife that was at a conference/board meeting she was at. She got a sample of the socks. Looked into the company and was impressed. This was the same time I was starting my fitness journey. I needed something for my legs and purchased the Physio Calf Brace. It was shipped immediately and received within a couple days. I dont run/walk without these and the product has helped me achieve my goals.”

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Posted 1 year ago

“I was thrilled to find this coat for my Schipperke who has multiple health issues. The coat keeps his joints warm, and has helped improve his mobility as a result. I have looked for years to find a replacement similar to one I purchased 15 years ago and wow the Back on Track coat is a hundred times better. The product is great and customer service incredible.”

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Posted 1 year ago

“Comfortable fit and gave the wrist the support I needed.”

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Posted 1 year ago

“Love the fit if these coats on my dogs. Super fast shipping.”

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Posted 1 year ago

“I did not measure my dog correctly and so I had to return the current coat and get a refund to get a new one? The customer service rep was awesome, getting back to me very quickly, and assisting me to measure him correctly! Shipping was very quick on both items, and it was easy to send it back! Love the product!”

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Posted 1 year ago

“Super quick shipping, great customer service, fantastic product!”

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Posted 1 year ago

“Happy working with BOT! Good service.”

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Posted 1 year ago

“Great products by a great company”

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Posted 1 year ago

“I have been waiting for the new lines of jackets to be released for probably 2 years now. I liked the old version but I did not like how you had to scrunch it up if they had to go #2. The new style is fantastic and amazing looking. Purchasing was super easy and it came really quickly.”

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Posted 1 year ago

“I am impressed by the quick and responsive customer service by Back on Track.”

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Posted 1 year ago

“Great customer service. I have used Back On Track products for myself, my friends, my horses and my dog. Some products I like more than others, but overall - a great product.”

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Posted 1 year ago

“Our horse stocks up when in his stall, so got these to help”

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Posted 1 year ago

“I am very pleased with the high level of service I received from Back on Track. After reading about their highly rated helmets in safety tests, I emailed them to ask about proper fit for my oval shaped head. I received a prompt reply recommending the Lynx helmet. I ordered one and received it within a week. The helmet fits me perfectly and I can ride with more confidence knowing my new helmet is keeping me safe.”

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Posted 1 year ago

“Real people answered my questions”

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Posted 1 year ago

“I'm a professional horse trainer and we have been using the half pad on all of our horses and they have all improved. It makes the saddle fit better and the areas that aren't muscled as well, it allows the area to build more muscle. This is the best saddle pad we have ever used. I have had good success with many of your products on my horses and on myself.”

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Posted 1 year ago

Back On Track USA is rated 4.7 based on 545 reviews