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Backyard Ziplines Reviews

4.7 Rating 188 Reviews
93 %
of reviewers recommend Backyard Ziplines
4.7
Based on 188 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 3rd September 2024
Anonymous
Backyard Ziplines 5 star review on 3rd September 2024
Anonymous
Backyard Ziplines 5 star review on 3rd September 2024
Anonymous
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
12
Anonymous
Anonymous  // 01/01/2019
Excellent, knowledgeable phone support during selection and order process.
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Posted 3 years ago
What can one say about a company that only wants to bring the infectious laughter of children out. As a grandparent of 28+ screaming, laughing, enjoying youngsters riding on our "BACKYARD ZIPLINE" I truly appreciate the products that have made "Grandpas House" a favorite. May the sounds of children's laughter infect you as well.
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Posted 3 years ago
The materials are great, they came will all the needed parts for a seamless install. Thanks for the great instructions as well, it eliminated a lot of trial and error for height drops and tensions.
Backyard Ziplines 5 star review on 15th March 2021
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Posted 3 years ago
although I saw other zipline harnesses online, and some cheaper, I was struck with the helpful pictures on how it fitted and how it was warn on a person
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Posted 3 years ago
Great kit, very high quality and straightforward to install.
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Posted 3 years ago
The line came in this morning. Easy set up to install. So, kids are looking at other trees to add more zip stations in my yard.
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Posted 3 years ago
Not only was the equipment first rate, but the email support by Rob Mortimore was exceptional. I am new to zip lining and had many, many questions. Every time I emailed them, Rob responded quickly, courteously, and accurately to my inquires. When Rob went out on vacation, Joy took over corresponding and was equally great. As a result, I have a fully functioning, safe 250 foot line, and am putting up a second 75 footer. This company gets my highest recommendations.
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Posted 3 years ago
Very responsive, took time to answer questions and help get items out to meet timeline
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Posted 3 years ago
I was trying to make a zipline kit order and utilize any coupons available. I had difficulty getting it to apply so paid full price and made a short note on my order. In less than 24 hours I not only got a confirmation that my purchase had been processed, sent, and a "refund" discount applied, I also got a phone call to answer any other questions I might have. Thank you Backyard Ziplines for the discount and more especially for the personal response regarding kits, wire, return policies and more. That was above and beyond regular service and it is much appreciated. We feel strongly about “buying local” and are delighted that you are in Grants Pass, Oregon. We are looking forward to getting this first line up and enjoying the zipline experience. You can be assured that we will be a repeat customer when it comes time to expand our system or need additional parts/supplies. Wishing you a busy and safe season, and thanks again for the personal service, definitely a 5-Star experience.
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Posted 3 years ago
This is my second zip line. Great quality and easy to buy - great service
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Posted 3 years ago
Efficient and timely response ordering and the ordering process was easy to follow
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Posted 3 years ago
Great instructions that make the install easy!
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Posted 3 years ago
Product was excellent postage was not as smooth as it could’ve been
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Posted 3 years ago
It looks like I will be getting everything I need for the installation. I will let you know once I receive the package.
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Posted 4 years ago
I merely picked an available kit. The website is helpful.
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Posted 4 years ago
Great product and fairly easy to install.
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Posted 4 years ago
Great kit! Crystal clear directions.
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Posted 4 years ago
Fast, good quality and easy to follow guide.
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Posted 4 years ago
Lightning fast service and shipment; would recommend to anyone needing quality equipment fast!!
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Posted 4 years ago
Lots of fun
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Posted 4 years ago
Backyard Ziplines is rated 4.7 based on 188 reviews