Backyard Ziplines Reviews

Name: Backyard Ziplines
Address: 903 NW F Street, Grants Pass, Oregon
Rating: 4.74

4.7 Rating 193 Reviews

93 %

of reviewers recommend Backyard Ziplines

4.7

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived before expected and beat all expectations, win for me. Thank you for the great service.”

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Posted 1 year ago

“Much higher quality than the kits I've seen on Amazon. The kit we ordered had everything we needed to get up and running besides the 2x4s and trees.”

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Posted 1 year ago

“Rob was awesome in helping create a cart based on my property needs, my budget, and even some “used” items for a good discount. Appreciated his input!”

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Posted 1 year ago

“I was simply blown away with Rob Mortimore and my consultation call. Not only did he answer my questions regarding suggestions on starting platforms and run safety, but Rob also pointed me away from buying a much more expensive kit that was overkill for my backyard needs. Not to mention the fact that rob took the call the day after Thanksgiving, so huge appreciation for working on the holiday weekend. Rob pointed me from the more expensive kits at ziplinegear.com and pointed my to backyardziplines.com instead. On backyardziplines.com we were able to find a kit that fits my family's need at HALF the prices of ziplinegear.com, which allowed us to order more parts like a brake system and toddler seat while staying under budget to allow us to purchase a tree hunter stand elsewhere for a launching platform. Overall I am so happy just with the buying purchase that it feels like the holidays are already here before the products have shipped. I can't thank Rob enough for being an honest and enthusiastic representative during our call as it led me to making a much better purchase for my family overall. Thank you!!!”

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Posted 1 year ago

“Shipped right away *same day) and we were so happy because we wanted to receive quickly for the holidays!”

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Posted 1 year ago

“Great Customer Service and swift reply to my inquiry. Great experience!”

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Posted 1 year ago

“Fantastic support and great advice from people who know what they are doing”

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Posted 1 year ago

“Wonderful product, easy to set up! Called the main number to ask some questions before making the purchase and they were extremely cordial and helpful! I highly recommend Backyard Ziplines if you are considering one for home fun!”

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Posted 1 year ago

“Straight forward.”

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Posted 1 year ago

“Great customer service, very knowledgeable.”

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Posted 1 year ago

“Very helpful on the phone. Listened and courteous.”

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Posted 2 years ago

“The follow-up email after months was fantastic. The response was timely with the solution and the process of purchasing the additional equipment set up. Very impressive in our current world.”

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Posted 2 years ago

“easy install. cam in quick”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Both Rob and Bryan provided great help over the phone to arrange my order. Both were thorough, knowledgeable and patient. I especially appreciated a business that answers its phone with a human voice.”

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Posted 2 years ago

“Very knowledgeable and helpful.”

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Posted 2 years ago

“excellent company and service”

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Posted 2 years ago

“We worked with Rob to design a system for our grandchildren and adults. Rob was a wealth of information, technical details, his own experiences, and options. We started out with a big plan that was really not practical. Rob gave us the specs, construction details, and options. We are very pleased and appreciative of the advice and education we received.”

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Posted 2 years ago

“This is my second kit from backyard Ziplines. Another set of grandchildren. I’ve been very happy with the products.”

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Posted 2 years ago

“Company was responsive and delivery was fast and complete. Equipment was excellent quality and easy to set up. Grandkids were thrilled with the ride.”

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Posted 2 years ago

Backyard Ziplines is rated 4.7 based on 193 reviews