Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,958 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Water tanto came with a sala crack”

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Posted 3 years ago

“No es lo que esperaba”

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Posted 3 years ago

“Thus unit came to me an a very obviously used and dirty condition. Extremely disappointed.”

Banggood 1 star review on 13th March 2022

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Posted 3 years ago

“They sent me an item that does not work they have not responded by I replacing it or returning the defective item.”

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Posted 3 years ago

“I got an email from Banggood, "Write Reviews, Get Free Trial!" It has an 500% off coupon for an electric bike, but I can not collect the coupon. I wrote to Customer Services, but they can not help, only wrote sorry, sorry and sorry, but they did not try solve the problem. They offered only 600BG(6USD) points and 6% off coupon. I offered to pay the 10%(200USD). If I get I will write a long review with photos and video. Also, they hide the negative comments in many items, which the Customer Services did admitted.”

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Posted 3 years ago

“I ordered the full package (C) and I was sent the basic one after a huge delay. What about the missing parts?”

Banggood 1 star review on 5th March 2022

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Posted 3 years ago

“AVOID AT ALL CAST AVOID AT ALL CAST. Product is really bad quality, they are spying on you with their third part Apps. As they asked me personal questions and they could not know if they where not spying. They don't care about policys or refunds will just talk in circles with you until you get tired. ITS A SCAM. SUIT YOURSELF IF YOU BUY BUT READ THIS COMMENT. AVOID AVOID!!!!!!!!”

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Posted 3 years ago

“Compra feira em 08-01-2022 para ser entregue em 7 dias uteis. Não foi entregue e foi cancelada. Enviaram-me tracking da DHL e tentaram entregar pela DPD que foi recusada a entrega. Ainda á espera do meu dinheiro. Feita reclamação na PAYPAL, tinham prazo para resolver até 15-02-2022, alteraram para 20-02-2022, e agora alteraram para 28-02-2022. Outra empresa mafiosa, cambada de CLOWNS, montes de CAGALHÕES, FDP, Á P... QUE OS PARIU. Don't need nothing from you, only my money. Keep this score.”

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Posted 3 years ago

“Banggood is a catastrophically bad company when you return something. Requires pictures on the packaging with barcodes, just like saving on empty boxes. In addition, they want you to create a lot of images and videos that show the product defective. It is so complicated that it is not worth all the work. Luckily it was a low price product so I can take the loss, but will never buy anything from them again. Really bad company, AVOID!”

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Posted 3 years ago

“Is lot the good product this not have 1200nm is very baad not the really description .lot mother buy in your chopp”

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Posted 3 years ago

“The material in the irregular long sleeve cardigan was flimsy, the sizing inaccurate, and the workmanship, exceedingly shoddy...The button holes were not even finished, and would not hold. I have purchased other items on Banggood that were excellent, but this was by far the worst item I have ever purchased online, and a complete waste of money, especially at the price being charged...I've seen cheap Halloween outfits that were better put together than this one. Buyer, beware!”

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Posted 3 years ago

“No sound from the SPDIF arter auto update how do i fix it?”

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Posted 3 years ago

“I bought from them a warm white dimmable led standing lamp in August 2021. I received a cold white non dimmable one that was slightly bent. I reported this immediately to customer service (including pictures and videos) and they have been rejecting to refund me since then. They keep on closing the complaint tickets without resolving the issue, and this has been going on for 6 months. Their last feedback I received was that I have no grounds to complain because the product is usable! The managers of this company are either scammers or have no idea of what consumer rights are. Do not buy from them.”

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Posted 3 years ago

“Faulty occurred in 3 months.....not get ON...”

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Posted 3 years ago

“banggood was very good a long time ago, now its just a pain in the ass when something comes broken in a package. if u take a look the package is mostly damaged due the bad packeging like a plastic back and some carboard... and when something brakes during shipping from china to eu its pretty hard and takes a very long time to get some help witch is quit painfull so no i would not recomend it anymore. i think the good pretty times of banggood or over i am sorry”

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Posted 3 years ago

“Did not receive what was advertised! Very bad description and picture completely different product arrived. Ordered aircraft as in description only received covering. Shocking miss sold goods. Will not be using banggood again. Shame.”

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Posted 3 years ago

“Its not working, and vert bad customer servis i think.nobdy help med to retur item”

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Posted 3 years ago

“Unsatisfied with the product. It was dirty and looked like it was not new. Even the case was damaged and dirty too. It didn’t have a picture that shows it’s a 2000W shear machine so I’m not sure if the one I got is the one I paid for”

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Posted 3 years ago

“Order No.107146365. KSGER T12 STM32 V3.1S Welding Soldering Iron Station OLED DIY Plastic Handle Electric Tools Quick Heating T12 Iron Tips 8s Tins 907 9501 Handle with 3Pcs T12 Tips Damaged warranty seal on the device from the manufacturer after unpacking the package! No guarantee of unauthorized handling of the device, with loss of end-user guarantee. The device is still functional. Lightly wrapped in foam foil and plastic envelope. Jozef”

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Posted 3 years ago

“I was looking for 'Remote Controlled Switch Power Socket', because I didn't find it in my country. After checkout, first they wrote the goods were not yet available, "we are waiting for them from the factory". They waited, a few months later they sent. Arrived. The remote controller is not configured in any way. Leaf manual in English did not help, does not work. There is no such model in Iнтернет, as well as manual to it. The site does not have a simple quick and understandable way of feedback, which could be used for an acceptable time for a busy person. There are chat, mail, messenger icons, but they are inactive. Shortly, choosing expressions, the next frivolous guys, whom I block from the first joint and forever [including the annoying advertising that they slam daily since registration]. Appreciate your time, gentlemen). P.S. Bought the "Remote Socket" in Moscow. It is elementally configured and works.”

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Posted 3 years ago

Banggood is rated 4.4 based on 7,958 reviews