Name: Banggood
Rating: 4.37

“Bad experiance as i olace an odred for a NINKEAR A 15 PRO laptop. Avoid them”

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Posted 1 month ago

“Terrible shipping n NO HELP ..lost orders over $ 500 n no help ZERO”

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Posted 2 months ago

“Ho acquistato un prodotto che dopo poco ha smesso di funzionare. Ho chiesto aiuto al servizio clienti che non mi ha nemmeno risposto.”

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Posted 4 months ago

“Previous items have been good quality. This angle grinder does not function due to a very visible wiring quality issue. Customer service have been very slow in resolving, so far 9 days have elapsed and still no confirmation of a replacement unit. All I get is tickets updates and requests for information, easy fix is supply a quality replacement!”

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Posted 4 months ago

“Same as most folks who buy from this [ So Call Company], Very bad communication, Slowest Delivery Possible, and a compromised credit/debit card as I ordered, as my bank cut off my card required for my safety, it would take two weeks to get a new card in the mail or I can drive to a bank and have it done, what a hassle over a $13.93 order, will never buy again from this place, Will stay with USA sellers even if I have to pay a little more it's worth it. Have a good day.”

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Posted 5 months ago

“T30 Max setup did not finish well. Ended up in endles reboot loop displaying the message: dm-verify corruption. Your device is corrupt. I insist on return and refund.”

Banggood 1 star review on 5th November 2024

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Posted 5 months ago

“Under no circumstances buy from Banggood, the customer service is awful. Bought an electric bike, less than a year old and and it stopped working. Have been going back and forth for last 8 WEEKS. Still not resolved. Get standard email saying the supplier still not answered to them. AWFUL SERVICE. Do not be tempted by slightly cheaper prices. im not stuck with a bike that does not work even after sending videos of the issue. * Had update from Banggood saying that "Your display has 6 months warranty, it was out of warranty, if you want a new display , you should pay for it. Or you may buy or repair it in the local store." so to clarify DO NOT BUY from Banggood there displays on the bike i spent £1500 on stopped working after less than 1000 miles and and 8 months old.”

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Posted 5 months ago

“Order not sent while seemed to be in stock? Waiting for refund!”

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Posted 6 months ago

“Did not receive the product, in the tracking info its was showing PFL Logistics and showed delivered however did not show the address where they delivered no contact unavailable, one phone no found after so many attempts but no one picks up the phone. Very very dissatisfied.”

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Posted 7 months ago

“Apparat isr defekt Funktioniert gar nichts! Wie kann man Geld zurück?”

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Posted 7 months ago

“Krijg geen antwoord op mijn vragen. Uurwerk vraagt steeds naar snel opladen terwijl de icoon op het toestel volledig vol aangeeft. Is ook niet geleverd aan de overeen gekomen prijs van €36,90 maar voor €40,xx”

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Posted 10 months ago

“A few years ago I considered BG, a safe online store for shopping. This has changed in an emphatic way recently. The latest example is a recent purchase. Without any notice, a product listed as readily available was never sent. They just kept the money and sent nothing without any notice! I had to contact their slow customer service to ask what happened with the order and they were full of empty excuses. Banggood has become the worst online store I used, it has lost my trust and I would not advise anyone to trust it.”

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Posted 10 months ago

“it doesn`t fly right at all... has an imbalance...”

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Posted 10 months ago

“it doesn`t fly right at all... imbalance in the propellers, or something... and your return website is awful.. refused my password- which i had just set up a week previously, and wanted a video of the problem.. ( i dont have any video ability)”

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Posted 10 months ago

“Send stuff to other people but I pay,useless customer service and when I luck out get the banged up really good package good thing PayPal can straighten you out because you're crooked”

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Posted 10 months ago

“Not clear representation of what you are buying. Stay away from Banggood!”

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Posted 11 months ago

“I did not receive the parcel. I am waiting delivery!”

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Posted 11 months ago

“I made a purchase from this particular website which turned out to be a bad purchase. I purchased a mobile phone device which upon arrival appeared to be defective. It wasn't charging. No matter how many hours I left the mobile phone charging, it showed no indication of charging and no indication of operation. I spoke directly to Banggood customer service staff opening a ticket and the process ticked for days until the ticket was automatically closed without any help. Now I have opened another ticket and they have started telling me the same things they said to me in the first ticket before it was closed. The first ticket was closed because their last reply was: "we will update for you as soon as possible, please wait patiently" and I was just waiting... As you can see, the company in question has bad service and is fooling the customer by giving them fake hopes that he will answer him soon and this never happens until days pass and the ticket is automatically closed. This company does not assume its responsibilities and as a result does not compensate its customer.”

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Posted 1 year ago

“I made a purchase from this particular website which turned out to be a bad purchase. I purchased a mobile phone device which upon arrival appeared to be defective. It wasn't charging. No matter how many hours I left the mobile phone charging, it showed no indication of charging and no indication of operation. I spoke directly to Banggood customer service staff opening a ticket and the process ticked for days until the ticket was automatically closed without any help. Now I have opened another ticket and they have started telling me the same things they said to me in the first ticket before it was closed. The first ticket was closed because their last reply was: "we will update for you as soon as possible, please wait patiently" and I was just waiting... As you can see, the company in question has bad service and is fooling the customer by giving them fake hopes that he will answer him soon and this never happens until days pass and the ticket is automatically closed.”

Banggood 1 star review on 2nd April 2024

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Posted 1 year ago

“L'appareil est arrivé dans les délais et bien présenté. Malheureusement l'écran ne s'allume pas et je ne sais pas pourquoi. Actuellement je ne peux pas l'utiliser.”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Banggood Reviews