“I tried having my account unlocked by calling 3 different times today, waiting over 30min twice and around 20 minutes the last time. The last young man basically hung up on me and showed no interest in helping me. I am currently out of the country and cannot GO INTO a branch for verification. My account suddenly locked yesterday and I have no way to log in. So, am I supposed to get on a plane and fly in to verify I am the account holder? This is ridiculous. I have been a customer for decades, but I might have to change. There must be systems in place to confirm someone's identity while showing some concern for your customer's issue. No wonder you have a low score in customer service.”
“Not impressed with their turn around processing and funds claiming time i must confess but I'm happy with the way corasource.com helped me recover my money after i had fallen victim to an online scam, it was such a wonderful relief as I would have ran into a huge debt, Thanks be to God and Corasource.
Pst Matthew”
