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Barclays Reviews

1.6 Rating 918 Reviews
14 %
of reviewers recommend Barclays

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Barclays 5 star review on 10th March 2025
HELEN
Barclays 2 star review on 22nd January 2025
Brunhild Martel
Barclays 1 star review on 11th December 2024
Enzo Robert
Barclays 1 star review on 15th November 2024
JACK
Barclays 1 star review on 14th November 2024
NORLAN
Barclays 1 star review on 4th November 2024
Aurora Glenny
Barclays 4 star review on 3rd November 2024
Magret
18
Anonymous
Anonymous  // 01/01/2019
Customer service is terrible. wait for ever to speak to someone about their technical problem... like dealing with the inland revenue and they just don't care...
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Posted 7 months ago
The Barclays app is rubbisish as well I'm not able to verifying ID in person at our local Barclay's branch. I went into the branch with a driving license and passport but she insisted these IDs could only be verified using the Barclays App. The problem is the app did not accept the photos taken in the App. We both tried for about an hour to take photos but they were not accepted saying 'glare' (the details could easilly be read). I also tried at home with curtainss closed etc. My father is dying and I have power of attorney but can't pay bills for him...... Phoned them up and got a call centre saying book an appointment at the branch..... going round in circles...... Absolute nightmare !!!!!!!!!!
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Posted 7 months ago
Lovely bank
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Posted 7 months ago
Have been othe ph for over an hour they have hung on me 5times... And still not sure if my problems were resolved!! Will find out out if my new cards arrived...worst customer service i've ever had!!
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Posted 7 months ago
I’ve been with Barclays since I was 16 year old never change my bank. I’m now 46-year-old and I’ve run lots of businesses with Barclays and I’m doing okay at the moment but because of Barclays Katie one of the investigators who does not understand people who have learning disabilities like dyslexia has totally decided to be 1,000,000% discriminating against me because of my disability, dyslexia as always help me except for when they asked me to provide lots of stuff in the past I was able to wondering and speak to a business manager but Katie Bassett does not accept face-to-face meetings does not accept me coming and showing all the stuff I have on my laptop. She wants me to pay my accountant to come and see her or wants me to provide everything by email which I’ve tried my best which is not the best way to deal with somebody who is dyslexic dealing with dyslexic people in writing is extremely hard and I’m sure this message has lots of errors but Barclays Bank cannot see past that and cannot see past somebody’s disability. It’s absolutely disgusting. They are closing my bank account because I’m dyslexic. They wouldn’t close my bank account if I had no legs , but yet because I have a disability a hidden disability Barclays Bank find it appropriate to do so after I’ve been with him for over 30 years
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Posted 7 months ago
Carol greeted me with a smile and then asked Holly to help me. They both gave me 110% Customer Satisfaction. Both very warm, caring and helpful. Thank you girls.
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Posted 7 months ago
I have been talking to the Premier Banking Team on the phone, & I can’t praise Debra Caprice enough. She was helpful, she had a really nice manner, very friendly & made me feel valued. She carried out my requests in an efficient manner & I was very happy with everything she did. Thank you Debra.
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Posted 7 months ago
I have been to the Barclays Edgware Road branch on the 9th of August, I can’t praise Anisa enough for her patience, her help in finding a solution for my issue. Excellent customer service.
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Posted 7 months ago
So, let me tell you about this crazy situation I found myself in. I had invested a significant amount of money in this company, thinking it would be a great opportunity to make some extra cash. But then things took a turn for the worse, and suddenly I couldn't withdraw my funds and they could not give me a reasonable reason for that other than asking for my personal information which is kinda weird. I was freaking out, until a friend recommended Mrs. Charlotte Scotte and her remarkable team to help me out. Let me tell you, they were lifesavers! They worked tirelessly to retrieve my money from the company, and after some back and forth, I finally got it back. I can't thank them enough for their expertise and persistence in getting me what was rightfully mine. It was definitely a lesson learned about doing thorough research before investing in anything, that's for sure! You can contact her via email: charlotte...scotte....24....@.....gmail.....com WhatsApp: +1--(330)519--2440
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Posted 7 months ago
Very bad Had worst banking experience Very rude staff
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Posted 7 months ago
Spent an hour waiting for a call to unblock my pin number on my card just for this lady to tell me i failed my verification? didnt even give me any other people i should call or anything she just said that i failed the verification and she cant proceed further?? what the heck??? ruin of my evening geniunely
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Posted 7 months ago
After 3 successful trades, I got scammed £250,000 cumulatively. I will advise you all not to invest your hard earned money on local bank. It’s all façade as they lure you into investing a lot of money and then steal it at once. I got help to fight back hard till I recovered my money after months of agony and depression. I am willing to share my experience with other victims who might need help. Contact Rose Support ( rose_hoover_90_@_gmail_._com ) . They are professionals and helped me get my assets back. All thanks to rose once again.
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Posted 7 months ago
Barclay is very unorganized. They are not helpful at all and the manager is very rude on the phone.
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Posted 7 months ago
Cyberay Recovery is a lifesaver! They recovered my funds after weeks of stress and uncertainty.
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Posted 8 months ago
After being a Barclays customer for more than 50 years, I was dismayed to learn that my local branch was closing, At first, this was just an inconvenience as there was another branch with ATM less than 10 mies away. It then transpired the Barclays closed all there branches in the largest county in Wales, leaving the nearest branch 40 miles distant in Hereford, England. Barclays, advised a switch to computer/telephone banking, which in this area is frought with problems such as intermitent & slow broadband and no mobile phone signal. Today I received an offer of improved efficiency of my account ussing their app. However, when I phoned to complain, I was informed that I could onlt make a complaint via an App. No point in contacting the Ombudsman as it is imposible to complete the complaints system because you cannot start it. It would seem that the banks have coluded in a cartel to remove all customer control ober their accounts.
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Posted 8 months ago
I must give special thanks to Mrs.Juliana phil , Specialized Expert in Cryptocurrency Recovery and lost Bitcoin wallet tracing, My wife and I happened to fall victim to an online Scammer who claimed to be professional and knowledgeable in the field of investments. We had invested a total of $79,000 which at the end turned out that we had been defrauded. The profits had generated significantly till it was time to retire our withdrawals, on asking about the withdrawal of the funds ,the swindler provided multiple excuses and asked Us to invest more funds. On our search on how to recover The lost funds we came through Mrs. juliana phil Recovery Agency, who was able to recover a significant portion of the lost funds .Contact the Expert through; Mail ; (juliana_phil _232 (@)_ gmal_com Whatsapp; (+1---76--2)--3 -8 -1--9 -6--0 --3
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Posted 8 months ago
There are a lot of untrue recommendations and it’s hard to tell who is legit. If you have lost money to scam contact Mrs.Doris Ashley and her team, they will surely help you out. It took me a long time to find them. These include data recovery specialists, but you need a professional recovery agency like Mrs.Doris Ashley and her team to help you get back your lost funds Contact them to recover lost funds as well as all other forms of cryptocurrency. And you can be sure that no matter how long it has been lost, you will still get your funds back. EMAIL: (dorisashley71 (@) gmail com) WHATSAPP: +1---(404)--721---56--08
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Posted 8 months ago
@AskBarbarsUS Why do they tell you your account is interest-free for six months multiple times, and then when questioned about the interest charged on the statement, they backtrack and say, "Oh, it's only for specific purchases"? As a result, I'm closing my account!
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Posted 8 months ago
Horrible customer service. They closed my account without a reason (someone else mistake) they do not take responsibility for it. I could even order my statements - on a business account! - which prevented me from making my annual financial report and caused trouble with HMRC! Horror!
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Posted 8 months ago
I've been with Barclays for over 50yrs & never had any problems with understanding their statement layouts, BUT their new one now is ridiculas & a total shambles. Please go back to how it was, this one is a nightmare. I'll even think of going elsewhere if it continues.
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Posted 8 months ago
Barclays is rated 1.6 based on 918 reviews