Barrhead Travel Reviews

Name: Barrhead Travel
Address: 85 Oswald Street, Glasgow
Rating: 3.28

3.3 Rating 489 Reviews

57 %

of reviewers recommend Barrhead Travel

Company Reviews

Questions

Metrics

3.3

Based on 489 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 094 8364

Location:

85 Oswald Street
Glasgow
G1 4PA

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Barrhead Travel 1 star review on 18th April 2022

Craig Angely

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service, friendly staff and good prices”

Helpful Report

Posted 6 years ago

“Superb We were let down by another company and rand Barrhead with a seemingly impossible wish list. Within an hour it was sorted. We have previously used Barrhead and will now only isse them in future.”

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Posted 6 years ago

“Third cruise booking always great service, nothing too much trouble, competitive prices, kept unto date at all stages, would not go elsewhere. Many thanks Taylor and all the staff”

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Posted 6 years ago

“I was very happy with the professional advice from Laura and her team leader (? Ryan ) who had time and patience in helping me decide upon the holiday I wanted. I was extremely satisfied with the overall service I recieved when I finally booked this holiday. I am looking forward to this special holiday for my husbands 60th birthday. Thank you.”

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Posted 6 years ago

“My sister and I got the holiday we wanted Rebecca was very customer friendly very polite and so helpful very happy 😊”

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Posted 6 years ago

“Barrhead Travel have always been helpful and efficient when booking our cruises. We have recently booked another cruise with Celebrity cruises for 2019 through Barrhead Travel & Greig Brown was very helpful .”

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Posted 6 years ago

“Emma at your Hamilton office was excellent in arranging are forthcoming holiday to Canada and America.We were very satisfied with the price she obtained for us, particularly as there were several flights involved. We have previously booked cruises with your Hamilton office and have always found the staff very helpful.”

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Posted 6 years ago

“Very efficient throughout whole booking process.The lady who dealt with our booking was very knowledgeable and extremely helpful.”

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Posted 6 years ago

“Euan of Dundee Barrhead Travel made planning our trip seem effortless , we had asked for a slightly different package but then on receiving an email from Barrhead we decided to add on a cruise , Euan searched out 4 different intineraries taking into consideration our preferences. Well done .”

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Posted 6 years ago

“I was struggling to book a flight and popped into Newton Mearns branch. Angela was excellent she put the flight together very quickly. A first class service, well done.”

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Posted 6 years ago

“thanks Edinburg Barrhead for booking my trip to Bali all ran well first class, would always recommend you. thanks Alex and Sheeagh Robertson”

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Posted 6 years ago

“Quick and got us a fantastic deal thank you”

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Posted 6 years ago

“Angela at the Newton Mearns branch was extremely proficient in helping us choose the hotel, nothing seemed to be a bother to her and she did not rush us in any way to make the booking.”

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Posted 6 years ago

“It was my first time booking a holiday & I was nervous, but Daniel made me completely comfortable and happy 😊 and I’m very happy with the holiday me and my daughter are going on, due to Daniel who is a lovely person. & easy to get on with.”

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Posted 6 years ago

“Victoria was excellent. Listened to everything we wanted to do and put a terrific package together for us.”

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Posted 6 years ago

“We tried another travel agents to book a flight when a family member (brother), living abroad, fell seriously ill. All of my family were flying from all over the world to be by his bedside, but that travel agent's weren't able to help and directed us to Barrhead Travel at Cameron Toll. We spoke to Allison and explained the situation and our wish to arrive at our destination as close as possible to the arrival of other family members, so we could meet at the airport. Obviously, we were extremely upset and not in the 'right frame of mind' and she was brilliant. Very sympathetic and patient and did her best to give us the best options for us to pick from. Once we chose the flight, she ran through a check list to make sure we had everything (ESTA as we were flying to the USA, travel insurance and passport details) and sorted everything out and even printed off our tickets so we were able to just pitch up at the airport. Still in a 'daze', but Allison's professionalism and efforts helped in a very difficult situation - thank you, Allison!”

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Posted 6 years ago

“Abby is fab Always so helpful and friendly this is now the 3rd holiday in less than a year we’ve booked with yourselves.”

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Posted 6 years ago

“Have just used Barrhead for the third time to book a cruise. All staff were great and Taylor who completed the booking was excellent. Looking forward to our holiday.”

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Posted 6 years ago

“Scott was very helpful with every aspect of our holiday booking.”

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Posted 6 years ago

“Would like to thank Thomas and James at the Livingston Branch for all their help organising our flights home due to unforeseen problems on our recent cruise , As soon as we got in touch they took over and organised our re-scheduled flights and hotel stay, Thankyou again, Will def be booking our next holiday through this branch.”

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Posted 6 years ago

Barrhead Travel is rated 3.3 based on 489 reviews