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Barrhead Travel Reviews

3.3 Rating 489 Reviews
57 %
of reviewers recommend Barrhead Travel
3.3
Based on 489 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Phone:

0330 094 8364

Location:

85 Oswald Street
Glasgow
G1 4PA

How quickly does Barrhead Travel resolve customer queries?
(3 years ago)
Greater than 41% of reviewers feedback is Barrhead Travel resolves customer queries within an hour.
(3 years ago)
88.70%
Industry Average
Natasha found the right holiday for us and it was more than what we wanted to spend but we still decided to go ahead because Natasha provided outstanding customer service and she worked so hard to fulfill our needs.
- Pavo
Have just booked a stay cruise holiday from Singapore to Hong Kong with the invaluable assistance of Hayley from the Ayr branch. She was very patient as we changed from our original choice of a bespoke trip mainly by plane. Extremely professional with good advice and prompt responses. She managed to achieve a better costing than dealing with the cruise company direct! Excellent customer service.
- Anonymous
Internet cannot compete with personal service from Barrhead Travel when it comes to detail and helpfulness. When arranging flights, Jodi was especially helpful, nothing was too much bother.
- Anonymous